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nathan_mills
nathan_mills, Customer Service
Category: Android Devices
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Experience:  Efficient Technician with more than 30 years of Experience.
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I have an LG Optimus G model LG-LS970 that when connected to

Customer Question

I have an LG Optimus G model LG-LS970 that when connected to a computer is not recognized. The phone will show that it is being charged through the USB port, but no recognition on the computer that an external device has been connected and no prompt from the phone as to how I would like the computer to recognize the phone ( charge / media /camera).
I tried to turn off the USB debugging mode in the developer options section, but nothing changed? Any ideas?
Thanks,
Joe
Submitted: 1 year ago.
Category: Android Devices
Expert:  nathan_mills replied 1 year ago.

Hi. Welcome to justanswer.

Try a different USB Port to connect USB on your computer.

Also try changing the USB cable if you can.

Reply for further assistance.

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