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Josh
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Category: Android Devices
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My GS4 Ace does not seem to show more than one bar of call

Resolved Question:

My GS4 Ace does not seem to show more than one bar of call signal but seems to work OK. Is this a general glitch and if so can it be fixed. It is a bit disconcerting. It is on the EE network
Submitted: 1 year ago.
Category: Android Devices
Expert:  Josh replied 1 year ago.
Hi, This sounds like a network issue and not a glitch on your phone. How long has this been going on?
Customer: replied 1 year ago.
about 2 weeks
Expert:  Josh replied 1 year ago.
Does it stay at 1 bar regardless of where you travel to or is it in certain areas only?
Customer: replied 1 year ago.
sometimes goes to 2 but one generally where i am. eg it always used to show 4 bars in my home now only 1
Expert:  Josh replied 1 year ago.
It is possible that a tower in the area is down or having issues. I would suggest that you contact EE and let them know of the issue. If they are not aware of the issue and it is a tower issue, they can fix it for you. I had a similar issue with a location in my town and they were able to fix it. You can reach EE at 150 on your mobile phone or call 07953 966 250 on a landline phone. If you can take a minute and use the rating system to rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you.
Customer: replied 1 year ago.
OK how can I transfer data to my SD card of 13.86 GB as my phone only has 2.19 GB left.
Expert:  Josh replied 1 year ago.
I would be more than willing to help you with your new question but you will need to rate this question then start a new question. Sorry, it is company policy to only answer the original question.
Josh, Technician
Category: Android Devices
Satisfied Customers: 16396
Experience: Expert for over 10 years
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