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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Android Devices Technican
Category: Android Devices
Satisfied Customers: 37486
Experience:  Troubleshoot all Android devices, such as tablets, smartphones, etc.
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When trying to get on my tabletsamsung galaxy3 t210 unable

Customer Question

when trying to get on my tabletsamsung galaxy3 t210 unable to enter pin as i have forgot it
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.
Hi,I'm sorry about the issue. With the tablet powered off, what exactly happens when you press and hold those 3 buttons: Volume Up, Home, and Power at the same time for about 10 to 15 seconds? What does it show?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
as i have arthritus in my hands have difficulty doing this task so it did not bring up the android
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Android Tech replied 1 year ago.
Sorry. Can you try again: Press and hold Power button, then select Power Off option and confirm to power it off- Then wait about 30 seconds for the tablet to power off.- Then press at the same time the 3 buttons Volume Up + Home + Power for about 10 seconds, then release.- Do you see anything new on the screen?Please reply at the box below. Thank you,
Viet - Android Tech and other Android Devices Specialists are ready to help you
Expert:  Viet - Android Tech replied 1 year ago.
Please click on the website below for video instructions:https://www.youtube.com/watch?v=Abnk8btYnwo, and/or athttps://www.youtube.com/watch?v=fVg2jdFy--YThank you,
Customer: replied 1 year ago.
galaxy tab3 then samsung then the enter pin screen
Expert:  Viet - Android Tech replied 1 year ago.
After powering off the tablet, you have to press and hold hard those 3 buttons, then the tablet should vibrate. Please watch the video instructions at the website below; please click on the website below:https://www.youtube.com/watch?v=E9jDwt_-GBYThank you,
Customer: replied 1 year ago.
i have still not been able to complete this task
Expert:  Viet - Android Tech replied 1 year ago.
I'm sorry; that's the only method. Can you have someone tried it for you? Have someone watch the video and try it. Thank you.
Customer: replied 1 year ago.
as i have not been helped me to fix it and you only gave me the information i already new so would like my money back asyou have failedto give me the serviceand fix the problem please refund my account asap you failed to give me a remote solution to the problem
Expert:  Viet - Android Tech replied 1 year ago.
I'm sorry; since the tablet is not working it cannot be remotely connected. We guarantee our service, so don't worry. We've been using that method for the Samsung tablet model Galaxy 3 T210 successfully many times previously, maybe it's because you cannot hold those 3 buttons at the same time?
Expert:  Viet - Android Tech replied 1 year ago.
Basically, the steps are:Press and hold the Power button, and power off and confirm.Wait for 30 seconds.Press and hold at the same time the 3 buttons Volume Up + Home + Power.Keep holding those 3 buttons until the Samsung logo appears, then release all buttons.Wait until the Factory reset / System Recovery menu appears on the screen.Use the Volume Down button to select option wipe data/factory reset.Press the Power button to confirm.Use the Volume Down button to select option "Yes -- delete all user data"Press the Power button to confirm.Once it's done resetting, press Power button to reboot system.- Then the tablet should let you set it up again and use.- Video instructions:https://www.youtube.com/watch?v=E9jDwt_-GBYhttps://www.youtube.com/watch?v=Abnk8btYnwo- Please have someone watch the video and try the steps.Please let me know if there is still any issue later. Thank you.

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