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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 35381
Experience:  Android Systems Specialist
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I downloaded Android Pay onto my mobile phone andand then

Resolved Question:

I downloaded Android Pay onto my mobile phone andand then decided not to use it, so deleted app but have to login every time the phone shuts down. How can I delete the remaining files from my phone?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.
Hi there and welcomeCan you tell me the make and model of your phonee please?
Customer: replied 1 year ago.
Samsung S4
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 1 year ago.
Thanks, ***** ***** to Settings, Lock Screen, press on Screen Lock and turn off security there by selecting none which will stop it asking you to sign in when powering off.Let me know the results please
Expert:  Richard replied 1 year ago.
Thank you
Customer: replied 1 year ago.
Hi Richard, no luck - I went to settings and screen lock but just asked me to sign in with my password, no off button?
Expert:  Richard replied 1 year ago.
there should be None at the bottom on Settings, Lock Screen.
Customer: replied 1 year ago.
OK will check again
Expert:  Richard replied 1 year ago.
Thanks
Customer: replied 1 year ago.
No none just confirm password
Expert:  Richard replied 1 year ago.
when you enter in the password, what do you then see?
Customer: replied 1 year ago.
Have logged in and several options appeared with NONE at the bottom. Hope that will fix the problem. Many thanks Richard
Expert:  Richard replied 1 year ago.
Perfect!Ill mark this question to not close so if it returns let me know.If you would like any additional information or assistance, please do not hesitate to let me know. And please take a second to rate my service by clicking one of the stars at the top of the screen then submit. Thank you
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 35381
Experience: Android Systems Specialist
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