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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 36526
Experience:  Android Systems Specialist
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I have a lenovo yoga tab2 13" android tablet it's taking 12

Customer Question

I have a lenovo yoga tab2 13" android tablet it's taking 12 hours or more to get a 60% charge I believe this is due to lenovo energy managment how do I find and dissable this looked in settings no good also clicked on battery no good please help
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

We can check if you have this installed Bob. Go to the list of all apps and look for Power Management

Do you see this app?

Customer: replied 1 year ago.
no don't see energy managment
Expert:  Richard replied 12 months ago.

ok, then this is not causing it.

Are you charging via computer or wall socket? And with the original cable?

Customer: replied 12 months ago.
I don't have tablet with me at work
Expert:  Richard replied 12 months ago.

ok, but you can still tell me the answer?

Customer: replied 12 months ago.
origanal charger to wall socket
Expert:  Richard replied 12 months ago.

ok, then the next step is to reset it, this will remove all data and return it to new, so backup anything first.

Then go to settings, backup & reset, Factory Data Reset

Run this, set it up and see how it now charges.

Customer: replied 12 months ago.
thanks I will try this tonight and then come back to you
Expert:  Richard replied 12 months ago.

ok

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