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Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 2880
Experience:  Award winning Android Developer&part of the CyanogenDev team
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I have been locked out of my phone, and I have forgotten my

Customer Question

I have been locked out of my phone, and I have forgotten my password. Ca you tell me how I can get back in, my phone is the S6.
Submitted: 1 year ago.
Category: Android Devices
Expert:  nathan_mills replied 1 year ago.

Hi. Welcome to justanswer.

Do you have a Samsung account?

Customer: replied 1 year ago.
No
Expert:  nathan_mills replied 1 year ago.

Enter the wrong password ***** you get a message to try after sometime

Customer: replied 1 year ago.
I have entered numerous passwords for the last 2 days
Expert:  nathan_mills replied 1 year ago.

You will then get an option to unlock via google at the bottom of your screen

Customer: replied 1 year ago.
Nathan, not sure what you mean, I have entered passwords, but the same message keeps coming back
Expert:  nathan_mills replied 1 year ago.

How many times did you enter the wrong password? If you enter an incorrect password, pattern, PIN or fingerprint enough times (usually 20+) on the lock screen, you'll be prompted to enter your Google Account credentials, which will unlock your phone.

Customer: replied 1 year ago.
I have not got a google account.
Expert:  nathan_mills replied 1 year ago.

Oh then you have only one option left Neil. You will need to hard reset your phone but it will wipe off all the data.

Customer: replied 1 year ago.
I already knew that, you mean to say that I have just paid for this service and you are telling me something I already know.
Expert:  nathan_mills replied 1 year ago.

If you had Google account or Samsung account, I could have unlocked your phone remotely but since you don't there is no way to bypass this security