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Hi there and welcome
Which version of windows do you have?
And which information do you wish to transfer?
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
HI there John
I need from you please the ID and Password ***** Teamviewer gives you when you run it
It is not letting me connect again John, can you tun Teamviewer and give me the new password *****