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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 37651
Experience:  Android Systems Specialist
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Battery will not charge correctly Smart Manager reading only

Customer Question

Battery will not charge correctly Smart Manager reading only 6%, but after 8hrs charging
and a reading of 80%in green box and when turned on the message comes up battery critically low
Model Samsung Galaxy tab SM-T700
? DO I NEED A NEW BATTERY OR IS THERE A CHARGING PROBLEM
DO I HAVE TO RETURN TO SAMSUNG THE TABLET IS NOW 2 YEARS OLD
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

First, is the tablet still operating and turning on?

Customer: replied 1 year ago.
for a sort time
Customer: replied 1 year ago.
Will have to go out now can you email later
Expert:  Richard replied 1 year ago.

ok, can you go to Settings, Applications Manager

Then swipe to the list ALL and locate Google Services Framework.

Press it, press clear data and once done, restart the Tablet and tell me please how it now operates.