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Richard
Richard, Android Engineer
Category: Android Devices
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Experience:  Android Systems Specialist
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I have backed up my s4 using smart switch successfully. now

Customer Question

i have backed up my s4 using smart switch successfully. now I want to load this onto my laptop, Especially the music. is Microsoft outlook the best way to do it
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: like what details
Submitted: 2 months ago.
Category: Android Devices
Expert:  Richard replied 2 months ago.

Hi there and welcome

Outlook is only used for contact, calendar and email information.

To synch this content with outlook, please follow the instructions on my link below

http://www.samsung.com/us/support/smart-switch-support/#!/how-to/1

You will see the steps at the bottom of the screen.

To transfer music, download the app Google Play Music on your phone, then upload your music from your phone to your play account.

Then on your computer you go to https://play.google.com/music/listen

You can then access your music there.

Let me know please how you go.

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