How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 40107
Experience:  Android Systems Specialist
32989067
Type Your Android Devices Question Here...
Richard is online now

I have backed up my s4 using smart switch successfully. now

Customer Question

i have backed up my s4 using smart switch successfully. now I want to load this onto my laptop, Especially the music. is Microsoft outlook the best way to do it
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: like what details
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

Outlook is only used for contact, calendar and email information.

To synch this content with outlook, please follow the instructions on my link below

http://www.samsung.com/us/support/smart-switch-support/#!/how-to/1

You will see the steps at the bottom of the screen.

To transfer music, download the app Google Play Music on your phone, then upload your music from your phone to your play account.

Then on your computer you go to https://play.google.com/music/listen

You can then access your music there.

Let me know please how you go.