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Josh
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Category: Android Devices
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Experience:  Expert for over 10 years
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My samsung phone 6 Edge does not respond to touch...

Customer Question

my samsung phone 6 Edge does not respond to touch...
Submitted: 1 month ago.
Category: Android Devices
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Charles,

Unfortunately, if you have been told by a local repair store that your phone needs a new screen then it will need to have the new screen installed.

The only thing that you can try to do is to hold down the power button until your phone restarts and after the restart try again but I am assuming that the store has already tried this.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

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