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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 2880
Experience:  Award winning Android Developer&part of the CyanogenDev team
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My Samsung J7 keeps showing a pop up saying Samsung Cloud

Customer Question

My Samsung J7 keeps showing a pop up saying Samsung Cloud keeps stopping and when i press close app it just pops up again and it is impossible to use the phone
Submitted: 1 month ago.
Category: Android Devices
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Phone and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Phone and use it.

Let me know the results please

Thank you