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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 42363
Experience:  Android Systems Specialist
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I delete emails by swiping, but deleted emails keep coming

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I delete emails by swiping, but deleted emails keep coming back. I'm using Gmail app on OnePlus5

Hi there and welcome

Please hold the power button until you see a menu and choose power off.

Then power on the OnePlus and tell me how it then functions please

Customer: replied 1 month ago.
I did what I you said but it didn't help. In fact, this is not a new issue, i'm experiencing this for last 6 months...

Thanks

Can you go to settings, applications, then locate the Gmail app.

Press it and press Storage, then clear cache

Once done, tell me how the app then functions please

Customer: replied 1 month ago.
I tapped 'clear cache' button but it's not responding...

You wont see it do it but it will when you tap it

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