Dear Judith, I am writing this on behalf of my mother Janet Green, she had a question to ask you re. her grandmother's dinner service. Unfortunately she has had to go into hospital for a heart by-pass, this happened before she could let you know. All being well, I am sure she will get in touch with you when she comes home and feels well enough to be able to use her computer.
Please accept my apologies on my mother's behalf, and thank you.
Thank you for your reply, I will let my mother know hat is going on, it will be one less thing for her to worry about.