Login|Contact Us
JustAnswer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Tweet

I have a Goldstar microwave, model MV502B/1 which was installed

 
appliance Doc's Avatar
  • Answered by:appliance Doc
  • Appliance Technician
  • Positive Feedback: 98.3 %
  • Accepted Answers: 37508
Verified Expert

Recent Feedback

Positive
quick responses... very helpful...
Positive
Thank you...
Positive
I appreciate the prompt, reassuring, and sensible answer. ...
Positive
Thanks...
Positive
quick reply, saved a service call cost, kind of what I thought, but good to have...
Positive
Quick and thorough!...
Positive
Thanks for the quick response!...
Positive
This help was exactly right; I now have a functioning dishwasher without a huge...
Positive
Thanks. I will try the fix....
Positive
If it's correct. The frig is nearly new and the problem is the same as happened...

Customer Question

I have a Goldstar microwave, model MV502B/1 which was installed over the range in 2007. The problem is that everything works except the heat!
Is this a problem that I can fix or if a repair
man is needed, what can I expect to pay for the service.
Can you reccommend a reputable electrical service business in the Eureka, Ca area?
Marilynn Bartlett XXX@XXXXXX.XXX

Submitted: 775 days ago.
Category: Appliance
Value: $14
Status: CLOSED
Picture
Expert:  appliance Doc replied 775 days ago.

The problem is likely going to be your magnetron. The magnetron is the part that actually produces the microwaves to heat the food in your oven. These tend to go bad for no reason at all and without warning. This part is also fairly expensive unfortunately. It will costs about $200 or so to replace the magnetron so most people just replace the unit when this problem occurs.

Customer replied 775 days ago.

In checking around the internet, I see that a defective door latch may also cause the non-heating problem? Is this possible? Do you know the best model to replace this oven which has been simple to use without any additional "bells and whistles? The simpler the better.

Accepted Answer

Picture
Expert:  appliance Doc replied 775 days ago.

no, the door switch cuts out the magnetron AND it cuts out the fan for the magnetron as well, so you wouldn't hear any noise at all hardly if that was the issue.

I actually think most microwaves are the same since they are all made by Sharp, Ewave, LG, or GE. So I'd go with GE because they come with a 5 year warranty on the magnetron due to the cost of repairs and the fact that they are fairly reliable.

Expert TypeAppliance Technician
Pos. Feedback: 98.3 %
Accepts: 37510
Answered: 4/8/2010

Experience: 7+ years being an appliance technician with factory training

Ask this Expert a Question >
 

18 Appliance Technicians are Online Right Now

Ask Your Question Now
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
18 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2012 JustAnswer LLC