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I have a 4 year old Kenmore dishwasher that for the past few

 
 
 

Customer Question

I have a 4 year old Kenmore dishwasher that for the past few weeks has sounded like a loud lawn mower periodically during the washing cycle. I pulled it out to see if I could detect any problem with balance or otherwise, but couldn't detect the problem. Do you have any ideas what could be wrong?

Submitted: 605 days and 9 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Optional Information:
Make: kenmore
Model: 587.15149401

Already Tried:
I pulled it out, checked balance and any noticeable conditions that could cause the loud noise.

 
 
 
 
 
 
Posted by Appliance_Guy 605 days and 9 hours ago.

Response From Expert

Hi does the noise happen during the wash or drain cycle?

 
 
 
 
 
 
605 days and 9 hours ago.

Customer Reply

It happens during the wash cycle and starts immediately, that is, the minute it is turned on to the normal wash cycle.

 
 
 
 
 
 
Posted by Appliance_Guy 605 days and 8 hours ago.

Expert's Answer

Ok then there is either something caught in the wash pump (70) or the wash pump is bad. You should check to make sure nothing is caught in the fins like a piece of glass. If all is clear replace the pump. Click HERE to view a schematic of this machine. Mike

 
 
 
 
 
 
605 days and 2 hours ago.

Customer Reply

Mr. Fixit,

 

If we check out the water pump and fins as you suggested, and that is not the problem, can we still ask you more questions without being charged more?

 
 
 
 
 
 
Posted by Appliance_Guy 605 days and 1 hours ago.

Expert's Answer

sure but if there is nothing blocking the pump then the winding is bad.

 
 
 
 
 
 
605 days ago.

Customer Reply

Thanks, Mike. Now, can I reach the pump, etc. from the inside or do I have to turn it on its side and work from the bottom?

 

Gordy

 

 

 
 
 
 
 
 
Posted by Appliance_Guy 604 days and 23 hours ago.

Expert's Answer

You would need to pull the unit out from under the counter and lay the unit on it's back and take it out from there...Mike

 
 
 
 
 
 
604 days and 10 hours ago.

Customer Reply

Mike, I just ran a cycle while drinking a whole pot of coffee to try and detect just when and which cycle the noise starts and stops. The noise starts at the verry beginning cycle, not the filling or the wash cycle, but then again on the drain cycle. However, the noise comes and goes several times during the entire one hour cycle. I was mistaken when I previously said wash cycle. After my babysitting my noise machine, I have determined for certian it is worse during the drain cycle. What are your thoughts on this.

 

Gordy

 

 

 

 
 
 
 
 
 

Accepted Answer

Hi in this case the blockage or bad part is in the drain pump. Check the drain pump for a blockage, if no blockage then replace the drain pump. Mike

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Expert: Appliance_Guy
Pos. Feedback: 98.1 %
Accepts: 6936

Home Appliance Technician

I have been repairing appliances for 25 years, I run my own appliance repair business.

 
 
 
 
 
 
603 days and 10 hours ago.

Customer Reply

Mike, I have another question. What is the first cycle that happens when the machine is turned on. I can't tell by the simple dial on my washer. Could it be a drain cycle to get the water out from a previous wash?

 

Gordy

 

 

 
 
 
 
 
 
602 days and 2 hours ago.

Customer Reply

Mike, I am still waiting for an answer to my last question re the first cycle of the dishwasher. You stated in an earlier response that I could still ask you questions and that is why I sent the last one. Please advise and thanks.

 

Gordy

 
 
 
 
 
 
Posted by Appliance_Guy 601 days and 10 hours ago.

Response From Expert

Sorry have not been online for a day. Yes first thing that happens is the drain cycle followed by the fill.

 
 
 
 
 
 
600 days and 21 hours ago.

Customer Reply

Thanks Mike, First chance I get this week I am going to pull it out and get to work.

 

Gordy

 

 

 
 
 
 
 
 
Posted by Appliance_Guy 600 days and 11 hours ago.

Response From Expert

Ok Gordy

 
 
 
 
 
 

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