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I have a frigidaire stove Model number FGEF3055KWB I cleaned it for the first time at 6 a.m. today. It is completely cooled down but the door will only open about 2 inches. It is stuck. HELP!!! My daughter is having a cookie baking party with friends in the morning!
Optional Information: Make: Frigidaire Gallery Model: FGEF3055KWB Already Tried: unplugged it tried to put it back in self clean mode and then hit cancel Tugging on the door
are you getting an error code
no
hi i8s the disply saying any thing like locked
it says nothing
ok i use a flat skinny rod to reach the hook on the door and unlatch it
where is the hook?
even a coat hanger metal just extend it leaving the end in the hook shape its in
in the oven between the front door and the oven
where you have the 2 inch gap
ok let me try it Hold On Why did it do this?
ok
I tried pushing the latch to the right and to the left Wouldn't budge
does the door have slack
Not sure what you mean. I can open it just a little at the top Seems stuck at the bottom
the latch is in the middle of the stove
yes I found it and got the hanger around it and tried to push it both ways
ok try pushing the door in not flush but a little slack then try the hanger again it will come loose
crap that didnt work either
the end of the hook is pointy probably why your having a hard time
one second
you there
yes went back to try again
found a possible way to unlatch it
ive done this once before
i'll try it
can you get behind the stove and unplug it and remove the rear panel
there is a rod that you can unhook to release the door lock
Yes stove is pulled out. Sure wish by husband was here LOL Will look for rear panel now
lol
the big rear panel where the plug goes into
got it open
ok to your right upper hand corner there is a motor with a rod in it
hang on
I only see three wires, red black and white, no motor
do u see this part number 89
No Am I supposed to take off the huge panel on the back? I only took it off of the 6 inch rectangular one at the bottom that the plug is going into
Ok Gotta find a Philips screwdriver .Geez Youre gonna earn your 24 bucks
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Model #FGEF3055KWB - FRIGIDAIRE Electric range
yeah
im here to help you
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look at number 89
omg This is way over my head now
I can no longer see if you are chatting. The diagram covered up the whole screen
im here
your ok just relax im here to help u
yes im here this site is having difficulties all week ok where are we at did you see number 89
no I am still lookin for th escredriver but lost you BRB
I can't get the back off the stove GRRRRRRRRr
oh there is a rod that can be release and the door will open. meaning that the motor the rod fits into is bad.
Home Appliance Technician
my father has an appliance repair business for over 30 yrs i have 18 yrs exp
Ok My husband will be home soon and he can continue the journey. This stove is less than 6 months old Cannot believe already it would have bad parts. Thank you for your help!