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I have a frigidaire stove Model number FGEF3055KWB I cleaned

 
 
 

Customer Question

I have a frigidaire stove Model number FGEF3055KWB I cleaned it for the first time at 6 a.m. today. It is completely cooled down but the door will only open about 2 inches. It is stuck. HELP!!! My daughter is having a cookie baking party with friends in the morning!

Submitted: 517 days and 5 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Optional Information:
Make: Frigidaire Gallery
Model: FGEF3055KWB

Already Tried:
unplugged it tried to put it back in self clean mode and then hit cancel Tugging on the door

 
 
 
 
 
 
Posted by esequiel walker 517 days and 5 hours ago.

Expert's Answer


esequiel walker :

are you getting an error code

Customer :

no

esequiel walker :

hi i8s the disply saying any thing like locked

Customer :

it says nothing

esequiel walker :

ok i use a flat skinny rod to reach the hook on the door and unlatch it

Customer :

where is the hook?

esequiel walker :

even a coat hanger metal just extend it leaving the end in the hook shape its in

esequiel walker :

in the oven between the front door and the oven

esequiel walker :

where you have the 2 inch gap

Customer :

ok let me try it Hold On Why did it do this?

esequiel walker :

ok

Customer :

I tried pushing the latch to the right and to the left Wouldn't budge

esequiel walker :

does the door have slack

Customer :

Not sure what you mean. I can open it just a little at the top Seems stuck at the bottom

esequiel walker :

the latch is in the middle of the stove

Customer :

yes I found it and got the hanger around it and tried to push it both ways

esequiel walker :

ok try pushing the door in not flush but a little slack then try the hanger again it will come loose

Customer :

ok

Customer :

crap that didnt work either

esequiel walker :

the end of the hook is pointy probably why your having a hard time

esequiel walker :

one second

esequiel walker :

you there

Customer :

yes went back to try again

esequiel walker :

found a possible way to unlatch it

Customer :

ok

esequiel walker :

ive done this once before

Customer :

i'll try it

esequiel walker :

can you get behind the stove and unplug it and remove the rear panel

esequiel walker :

there is a rod that you can unhook to release the door lock

Customer :

Yes stove is pulled out. Sure wish by husband was here LOL Will look for rear panel now

esequiel walker :

lol

esequiel walker :

ok

esequiel walker :

the big rear panel where the plug goes into

Customer :

got it open

esequiel walker :

ok to your right upper hand corner there is a motor with a rod in it

Customer :

hang on

esequiel walker :

ok

Customer :

I only see three wires, red black and white, no motor

esequiel walker :

do u see this part number 89

Customer :

No Am I supposed to take off the huge panel on the back? I only took it off of the 6 inch rectangular one at the bottom that the plug is going into

esequiel walker :
yes the huge panel
Customer :

Ok Gotta find a Philips screwdriver .Geez Youre gonna earn your 24 bucks

esequiel walker :

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Model #FGEF3055KWB - FRIGIDAIRE Electric range

esequiel walker :

yeah

esequiel walker :

lol

esequiel walker :

im here to help you

esequiel walker :
esequiel walker :

look at number 89

esequiel walker :

lol

Customer :

omg This is way over my head now

Customer :

I can no longer see if you are chatting. The diagram covered up the whole screen

esequiel walker :

im here

 
 
 
 
 
 
Posted by esequiel walker 517 days and 4 hours ago.

Response From Expert

your ok just relax im here to help u

 
 
 
 
 
 
Posted by esequiel walker 517 days and 4 hours ago.

Response From Expert

yes im here this site is having difficulties all week ok where are we at did you see number 89

 
 
 
 
 
 
517 days and 4 hours ago.

Customer Reply

no I am still lookin for th escredriver but lost you BRB

 

 
 
 
 
 
 
Posted by esequiel walker 517 days and 4 hours ago.

Response From Expert

ok

 
 
 
 
 
 
517 days and 4 hours ago.

Customer Reply

I can't get the back off the stove GRRRRRRRRr

 
 
 
 
 
 

Accepted Answer

oh there is a rod that can be release and the door will open. meaning that the motor the rod fits into is bad.

Picture
Expert: esequiel walker
Pos. Feedback: 96.0 %
Accepts: 4650

Home Appliance Technician

my father has an appliance repair business for over 30 yrs i have 18 yrs exp

 
 
 
 
 
 
517 days and 3 hours ago.

Customer Reply

Ok My husband will be home soon and he can continue the journey. This stove is less than 6 months old Cannot believe already it would have bad parts. Thank you for your help!

 
 
 
 
 
 

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