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I need a follow up on my first question. The recommended fix

 
 
 

Customer Question

I need a follow up on my first question. The recommended fix worked great for about two weeks, but since has began to vibrate more and more. What's up with that?

Submitted: 119 days and 7 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 
Posted by Walt-mod 118 days and 11 hours ago.

Response From Expert

Hi,

 

I'm a moderator for this topic and I wonder whether you're still waiting for an answer. If you are, please let me know and I will do my best to find a Expert to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!

 
 
 
 
 
 
118 days and 10 hours ago.

Customer Reply

Yes I am waiting.

 
 
 
 
 
 
Posted by The Home Smithy 118 days and 10 hours ago.

Response From Expert

Hi. Welcome to JustAnswer.
Is the unit sitting on a solid surface? e.g; concrete flooring as opposed to a wood sub floor?

 
 
 
 
 
 
118 days and 9 hours ago.

Customer Reply

It is on a wood floor.

 
 
 
 
 
 
118 days and 9 hours ago.

Customer Reply

It is on a wood floor. Please reply by e-mail. I am not set up for streaming.

 
 
 
 
 
 
Posted by The Home Smithy 118 days and 9 hours ago.

Expert's Answer

Ok the unfortunate fact is that these units do not do well on surfaces other than solid concrete. this is a manufacturers defect and they have addressed it in later models. About the only thing you can do is run lighter loads and make sure that the unit is well leveled.

There are "isolator pads" that claim to help the problem but I personally have no faith in them. I have recommended them in the past with mixed results. You can purchase a set at any Sears outlets, appliance parts houses, and most hardware stores.

Please let me know if you require further information or assistance. If not please click on "ACCEPT" as this is how we are paid for helping you.
Thank you.

 
 
 
 
 
 
118 days and 9 hours ago.

Customer Reply

That makes sense, but why did changing the shocks make such a big change for several weeks?

 
 
 
 
 
 

Accepted Answer

Just because they were new is all. Like any new part they have a break in period. Once they loosen up a bit the unit will start doing what it did to start with.

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Expert: The Home Smithy
Pos. Feedback: 98.7 %
Accepts: 4912

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