JustAnswer is the largest online question and Expert answer site

Thousands of verified Experts are ready to answer your specific questions 24/7.

 
 
 

Enter Your Question

Subcategory

Select Your Expert
characters left:

12 Appliance Technicians are Online Now

 
 
 
  • Legal
    & Tax
  • Cars
    & Vehicles
  • Health
    & Medical
  • Pets
    & Veterinary
  • Home
    & Appliances
  • Computer
    & Education
  • Life
    & Personal
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

How JustAnswer Works

Satisfaction is guaranteed and you pay your Expert only if you are satisfied.

  • Ask Your Question

    Ask Your Question

    Just type your detailed question and click "Get an Answer."

  • Talk With an Expert

    Discuss With an Expert

    In minutes you'll get a response from an Expert. You can always ask follow-up questions.

  • Accept Your Answer

    Accept Your Answer

    Happy with your answer? Just click "Accept" to pay your Expert.

 
 
 

i was talking with another tech. and dont know what happened.

 
 
 

Customer Question

i was talking with another tech. and don't know what happened. I have a frigidaire washer model # XXXXX that sounds like it is out of balance during regular cycle operation and really out of balance during spin cycle. This happens also when there are no clothes in the washer. There is also a metal on metal sound at low rpms. The machine is level and I have put a cup of water infront of the machine during the spin cycle and there are no ripples in the water.

Submitted: 118 days and 5 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Optional Information:
Make: frigidaire
Model: FTF2140ESO

Already Tried:
Machine is Level. Not water ripples in a cup infront of machine during spin cycle. Shocks look good.

 
 
 
 
 
 
Posted by appliance doctor 118 days and 5 hours ago.

Expert's Answer

Hi Im John I will help you with the washer problem.

The most common part to fail in that washer are the supports if their worn the tub will go off balance.Replace the supports it should fix the problem.

http://www.partselect.com/PS1148432-Frigidaire-134564200-Shock-Absorber-Kit.htm?SourceCode=12&SearchTerm=ftf2140es0&ModelNum=ftf2140es0

 

 
 
 
 
 
 
118 days and 5 hours ago.

Customer Reply

how do I know it's not the bearings

 
 
 
 
 
 

Accepted Answer

The bearings would sound like a jet taking off , your problem is going off balance.

Picture
Expert: appliance doctor
Pos. Feedback: 97.8 %
Accepts: 12601

Home Appliance Technician

Business owner for over 43 years in the appliance repair field

 
 
 
 
 
 
118 days and 5 hours ago.

Customer Reply

Relist: Answer quality.

 
 
 
 
 
 
Posted by appliance doctor 118 days and 5 hours ago.

Expert's Answer

All you have to do is remove the front panel you should see a broken shock absorber.

 

 
 
 
 
 
 
118 days and 5 hours ago.

Customer Reply

i've had the panel off and the shocks are fine

 
 
 
 
 
 
Posted by appliance doctor 118 days and 5 hours ago.

Expert's Answer

The shock absorbers don't have to be broken the become weak .

Replacing the shocks should fix the problem.

 
 
 
 
 
 
118 days and 5 hours ago.

Customer Reply

what about the metal on metal sound that I'm hearing. My big concern is that this started about a week ago and only on the spin cycle now it happens during the regular washing agitation cycle as well.

 
 
 
 
 
 
Posted by appliance doctor 118 days and 5 hours ago.

Expert's Answer

The noise metal on metal can also be caused by the shock absorbers.

My suggestion to replace them should fix the problem.

 
 
 
 
 
 

Related Appliance Questions

 
 
 
Question Date Submitted
 
 
 
 
 
 

Ask Appliance Technician Online Now

12 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Ask Your Question Now