JustAnswer is the largest online question and Expert answer site

Thousands of verified Experts are ready to answer your specific questions 24/7.

 
 
 

Enter Your Question

Subcategory

Select Your Expert
characters left:

12 Appliance Technicians are Online Now

 
 
 
  • Legal
    & Tax
  • Cars
    & Vehicles
  • Health
    & Medical
  • Pets
    & Veterinary
  • Home
    & Appliances
  • Computer
    & Education
  • Life
    & Personal
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

How JustAnswer Works

Satisfaction is guaranteed and you pay your Expert only if you are satisfied.

  • Ask Your Question

    Ask Your Question

    Just type your detailed question and click "Get an Answer."

  • Talk With an Expert

    Discuss With an Expert

    In minutes you'll get a response from an Expert. You can always ask follow-up questions.

  • Accept Your Answer

    Accept Your Answer

    Happy with your answer? Just click "Accept" to pay your Expert.

 
 
 

ive replaced the emitter boards, the icemaker assembly and

 
 
 

Customer Question

i've replaced the emitter boards, the icemaker assembly and I took a heat gun to the inlet tube. I've still had no ice production over 96 hours. I took it all out and checked all the connections ~ tight and good - emitter is blinking and shuts off when I depress the flipper. these are new. Any suggestions from here...I also pulled the plug on the fridge for about 5 or so minutes...just to reset the system.

I need some Ice...thought I could do it myself...now Im at a loss for ideas.

Thanks,

Adam

Submitted: 111 days and 23 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Optional Information:
Make: Kenmore coldspot
Model: 51562102

Already Tried:
i've replaced the emitter boards, the icemaker assembly and I took a heat gun to the inlet tube. I've still had no ice production over 96 hours. I took it all out and checked all the connections ~ tight and good - emitter is blinking and shuts off when I depress the flipper. these are new. Any suggestions from here...I also pulled the plug on the fridge for about 5 or so minutes...just to reset the system. I need some Ice...thought I could do it myself...now Im at a loss for ideas. T

 
 
 
 
 
 
Posted by Barry G 111 days and 23 hours ago.

Response From Expert

Hello my name is XXXXX XXXXX you for choosing our service.

When you replaced the ice maker did you change the wire connector also?

Barry

 
 
 
 
 
 
111 days and 21 hours ago.

Customer Reply

yes I replaced the wire assebly with the new one in the box - made sure they all clicked in securely and then re installed the ice maker. that didn't fix the problem so I purchased the new emitter boards and replaced those. Then I got a heat gun and de-iced the incoming water line and got the ice out of it. I then cut the power to the fridge for about 5 minutes. Last thing I tried is to pour some water in the unit and then it send new cubes down...I also think it might have worked on its own once...but now its been a week with no new cubes...did I get a lemon from the warehouse or is there another thing I can try before I have to call someone out? Oh I forgot to mention that I took all the parts out and checked connections and replaced the units again...just to be sure.

 
 
 
 
 
 
111 days and 21 hours ago.

Customer Reply

Relist: Other.
its been over an hour wait...

 
 
 
 
 
 
Posted by Appliance Tech Larry 111 days and 21 hours ago.

Response From Expert

Hello I'm Larry and will be helping you so please stay on line with me until we finish, i will try not to take up to much time ,, thanks

maybe i can help ,, are you still getting water from the door?

 
 
 
 
 
 
111 days and 21 hours ago.

Customer Reply

water from the door is good - filter light is green

 
 
 
 
 
 
Posted by Appliance Tech Larry 111 days and 21 hours ago.

Response From Expert

feel inside the icemaker and tell me if you feel any ice or water at all please

 
 
 
 
 
 
111 days and 21 hours ago.

Customer Reply

initially I had zero water in the tray...then I poured some in to try and kick start the critter. I did that earlier today..... I just felt some ice in the bottom of the teflon tray..no water.

 
 
 
 
 
 

Accepted Answer

ok thanks ,, you need to replace the water inlet valve on the back of the fridge, it has a double valve which one side is for the door and other side for the icemaker and that side has went out, you can only buy the complete valve which cost about $65 and you can get it at a local appliance parts dealer near you with your model number ,, thanks

Picture
Expert: Appliance Tech Larry
Pos. Feedback: 96.9 %
Accepts: 18046

Home Appliance tech

Over 35 years of in home appliance repair and service

 
 
 
 
 
 

Related Appliance Questions

 
 
 
Question Date Submitted
 
 
 
 
 
 

Ask Appliance Technician Online Now

12 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Ask Your Question Now