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Ok.... so i am at wits end..... I have a Maytag Centennial

 
 
 

Customer Question

Ok.... so i am at wits end.....

I have a Maytag Centennial top load HE washing machine. The other day a jug of laundry detergent fell off the shelf and broke off the main knob - almost down to the circuit board. I was able to glue the dial rod back on and it does rotate and still click.
here in lie's the problem... there is no indicator on the board to be able to tell what cycle the washer is in ( have ran all 12 clicks to try and tell the difference-have it narrowed down to a couple spots to start off of.) the other is no matter what spot the washing maching is at and a cycle run - it senses, loads the water , and drains, but does not appear to go through any type of washing or spin cycle. the washer will just stop and the "wash" light will remain lit. even the "lid locked" light will go off.

is there a reset that i can do on the machine ? is there a way to tell what cycle i am on ? sears is saying that its a $124 just to walk through the door. and am scared to find out what a replacement circuit board and repair fee would be.....


please help ....

Jesse

Submitted: 111 days and 9 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Optional Information:
Make: maytag
Model: Centennial

Already Tried:
-ran all 12 clicks to try and narrow down which cycle its on. -put a few towels in so it can sense clothes and try and run a cycle. -washer remains on "wash" after it attempts to run the cycle -does not appear to be washing or rinsing - no matter what cycle am on -after it attempts for a while the wash light stays on and machine stops- even the lid locked light goes off.

 
 
 
 
 
 
Posted by Appliance_Guy 111 days and 9 hours ago.

Response From Expert

Hi my name isXXXXX will be assisting you with this problem.Please allow me some time to do research and type a response to each of your posts.

Can you give me the model number from the sticker under the lid?

 
 
 
 
 
 
111 days and 9 hours ago.

Customer Reply

model # XXXXX
SER: C10634202

 
 
 
 
 
 
Posted by Appliance_Guy 111 days and 9 hours ago.

Expert's Answer

Unfortunately the only real way to solve this problem is to replace the timer. I have included a link below where you can order the timer. It will cost you around $90 for the part and is not too tough to replace.

Click here to order the replacement timer.

I have also included a video below that will show you how to access the control panel.

Click here to view the video

Just follow the video to the point where you have accessed the control panel, you will then be able to replace the timer.

If you have any questions please feel free to ask. Hitting the accept button does not exclude you from asking further questions at a later date. Please don't forget to hit the accept button since this is how I get paid for my time and effort.

Please don't leave feedback until we are completely finished,this is a process, you may want to come back later and I would be happy to give you additional assistance if needed. Taking time to give me Positive feedback is always appreciated.

Thanks!

Mike

 
 
 
 
 
 
111 days and 9 hours ago.

Customer Reply

Not quite there.

There is no part like that under the "hood" of my washing machine. the part the knob was connected to is a switch the size of a quarter that is sodered to a circuit board. The circuit board is the only thing under neath the panel. any other ideas?

 
 
 
 
 
 
Posted by Appliance_Guy 111 days and 9 hours ago.

Expert's Answer

Hmmm for some reason one of my parts suppliers shows a timer for that model the other shows a control board.

Ok follow the video that shows how to access the control panel, The control board will be held in by a couple of screws. At this point is will be a matter of swapping wires from old to new control boards.

Click here to order the part

By installing the part yourself you will save the sears call out fee plus labor :)

Mike

 
 
 
 
 
 
111 days and 9 hours ago.

Customer Reply

Yeah same here on the model number - for some reason it shows up as a completly different type of washer.

i just googled the model number and it came up with the right washing machine. below is the link so you can see which one i am talking about. i hope this helps and there is still a fix to this.

MVWC400XW
http://www.us-appliance.com/mvwc400xw.html?gdftrk=gdfV21216_a_7c444_a_7c4564_a_7cmvwc400xw&gclid=CKDgh9nY9a0CFUSo4AodGgsQvQ



jesse

 
 
 
 
 
 

Accepted Answer

I already found it Jesse :) the part number for the control board is now correct, click on the link I provided to order the control. :)

Mike

Picture
Expert: Appliance_Guy
Pos. Feedback: 98.1 %
Accepts: 6936

Home Appliance Technician

I have been repairing appliances for 25 years, I run my own appliance repair business.

 
 
 
 
 
 

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