JustAnswer is the largest online question and Expert answer site

Thousands of verified Experts are ready to answer your specific questions 24/7.

 
 
 

Enter Your Question

Subcategory

Select Your Expert
characters left:

12 Appliance Technicians are Online Now

 
 
 
  • Legal
    & Tax
  • Cars
    & Vehicles
  • Health
    & Medical
  • Pets
    & Veterinary
  • Home
    & Appliances
  • Computer
    & Education
  • Life
    & Personal
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

How JustAnswer Works

Satisfaction is guaranteed and you pay your Expert only if you are satisfied.

  • Ask Your Question

    Ask Your Question

    Just type your detailed question and click "Get an Answer."

  • Talk With an Expert

    Discuss With an Expert

    In minutes you'll get a response from an Expert. You can always ask follow-up questions.

  • Accept Your Answer

    Accept Your Answer

    Happy with your answer? Just click "Accept" to pay your Expert.

 
 
 

Hi. You replied to a question I asked 1/19. I had to change

 
 
 

Customer Question

Hi. You replied to a question I asked 1/19. I had to change JA accounts technical problems. The question started with "PLEASE DO NOT REPLY UNLESS YOU HAVE EXPERIENCE WITH BOSCH/THIS MODEL SHI6806UC. THANK YOU.

Bosch SHI6806UC Dishwasher approx 12 years old"

New nameCustomer I want to continue that question. What are the part #'s of what I need?

Submitted: 111 days and 1 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 
Posted by Appliance Guru 111 days and 1 hours ago.

Response From Expert

Hello, I answere a lot of questions so can you refresh my memory on what we were talking about?

 
 
 
 
 
 
109 days and 20 hours ago.

Customer Reply

MY QUESTION WAS:

Bosch SHI6806UC Dishwasher approx 12 years old. SYMPTOMS: 1. Not cleaning well (water spots on glasses / dishes must be rinsed 99% clean by hand first) 2. 96 minute regular cycle 3. Getting louder (motor hum / water sloshing) 4. Occasional leak at front right.

No water in sump/drain after cycle. Using Jet Dry and Method tablet soap. Dispenser appears to work (soap gone at cycle end and rinse agent reservoir needs refilling). I have replaced the circuit board twice. Water for entire house is softened (new softener).

I am a very capable do-it-yourselfer.


YOUR ANSWER WAS:
Posted by Appliance Guru 11 days and 18 hours ago.

Expert's Answer

Hello, I am very familiar with your unit and work on them all the time. Take off the kick plate. It's kinda hard to see from the front so if its not too hard to slide out without disconnecting it do so. If you can once it is out remove the right side cover. If not look from the front at the motor housing it is hard to see though(you can see it much better with the right side cover off). You will probably see leaking or past leakage from the motor. Where the motor connects to the pump is where they leak, hence the louder noise when washing. Now this can be a compounding issue. When water leaks out of the motor it can trigger the flood switch stopping any more water from entering your machine, hence very poor cleaning results. Then the water evaporates during down time and you repeat this process, but it will soon fail completely. This is a very common issue especially at the ripe age of 12. If you see water dripping out from the center area of the motor you can fix it, but the motor is not cheap and not super easy to put in. Let me know AndyAndy40927.4892449074

_________________________________________________________________

FURTHER QUESTION:

What are the part #'s I would need and where might I find instructions on installation? I'm pretty capable - instructions couldn't hurt though.

Rick

 
 
 
 
 
 
Posted by Appliance Guru 109 days and 20 hours ago.

Expert's Answer

The part number for the drain pump is 167082. Here is the breakdown.

INSTRUCTIONS
Drain Pumps Drain pumps are mounted to sumps in the front of dishwashers --they’re easily accessible from the front of dishwashers by removing toe kicks.To remove & install drain pump:Tools needed: small flat blade screwdriver (for locking terminals).•Remove toe kick/base cover, pull up terminal cover and disconnect wires (using screwdriver to unlock locking terminals).•To remove pump, pull latch (on circular collar) & rotate pump clockwise (cw). To install new pump, insert @ 2:00 position & rotate counterclockwise (ccw). •Clean water & debris from base, then check float operation.•Connect wires, then install base cover & toe kick.TIP:Often improper installation issues cause dishwashers to not drain properly, not drain pump problems.NOTE:Standard 6-vane drain pumps (# XXXXX) are quieter and smoother than 4-vane pumps. Drain pumps used in installations (in Washington State) with Johnson Tees must use stronger 4-vane pumps (# XXXXX). 4-vane pumps will be slightly noisier, which is normal.DRAIN HOSE INSTALLATION TIPS:•Must have drain hoses with high loops (min. 20” high) or drains with air gaps. •Drain hoses can be up to 10’ long –can add up to 4’ to dishwasher hose.•Secure drain hoses to rear of dishwashers with non-metal bands.
Appliance Guru40939.2681958333

 
 
 
 
 
 
109 days and 18 hours ago.

Customer Reply

Ok. Drain pump.Ebay $72. Hardly expensive (great!). However, your original answer said something about the Motor which links to the drain pump. Would it be prudent to (1) check for the leakage you mention and then (2) replace the drain pump - give the dishwasher a couple of loads to see if it's fully fixed. If not (3) replace the motor. If so i'll need the motor part # XXXXX instructions please. Let me know what you think of this plan - and thank you. Rick

 
 
 
 
 
 

Accepted Answer

The main motor is a very involved job. I would check it all out before going down that route. Hopefully you do not need that!If you need that motor let me know. The instructions are very extensive and it will take some time to get it together.

Picture
Expert: Appliance Guru
Pos. Feedback: 99.6 %
Accepts: 891

Owner and Technician

Over 15yrs experience with 10,000+ in home repairs.

 
 
 
 
 
 
76 days and 8 hours ago.

Customer Reply

Good day. I replaced the pump as you directed but the unit still washes poorly. It is not fixed. I am willing to ask another question for another $13 if you require. Please advise

 
 
 
 
 
 
Posted by Appliance Guru 76 days and 7 hours ago.

Response From Expert

Yes, what is your question I will see if I can help you.

 
 
 
 
 
 
76 days and 4 hours ago.

Customer Reply

I replaced the drain pump part 167082 as you directed but the unit still washes poorly. Dishes/glasses/flatware are rinsed 90-95% clean before the diswasher cycle but are not completely clean afterward. There is approx. 1.5" of water in the drain sump after the cycle. Bosch model SHI6806UC dishwasher

 
 
 
 
 
 
Posted by Appliance Guru 76 days and 2 hours ago.

Expert's Answer

There always be some water left in the sump no matter what. You should not be able to see the water unless you take the filter screen out. As far as the cleaning goes you have to make sure the incoming water is at least 130 degrees, there is enough water, the main wash pump runs, the wash arms should be turning and clear and lastly there has to be enough water in the unit. If you have checked all of these things and have cleaned out the unit it should work. Check that stuff and let me know

 
 
 
 
 
 
76 days and 2 hours ago.

Customer Reply

Ok i will check what you listed BUT a few things I don't know how to do

there is enough water ?? AND HOW DO I CHECK THIS

there has to be enough water in the unit HOW DO I CHECK THIS

 
 
 
 
 
 
Posted by Appliance Guru 76 days and 1 hours ago.

Response From Expert

The water should be covering the bottom of the dishwasher. You should be able to see the water level approximately 1 quarter inch all the way around the bottom of the unit.

 
 
 
 
 
 
75 days and 22 hours ago.

Customer Reply

Ok - I will check everything and mail you back. I did find one significant thing - the lower wash arm had cracks where it clips on to its supply tube and was definitely leaking and lowering spray power. I'm plastic welding the cracks and ordered a new arm.

 
 
 
 
 
 

Related Appliance Questions

 
 
 
Question Date Submitted
 
 
 
 
 
 

Ask Appliance Technician Online Now

12 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Ask Your Question Now