I have a GE dishwasher...only 1 year old..I cant get it to

hello

Yes, does it do anything....lights or settings

Can you get me the model number of f the unit it should be on the inside door frame

ok one sec

Alright , I see the unit you have.... Based on what is happening you may have a problem with the door switch

I just want to make sure. You can select the settings but when you go to start it it does nothing correct.....and does the start light blink or anything

So only a couple of the buttons work?

So when you close the door you can not press any buttons and get any response correct?

Well you have one of two problems...either one of the door switches are bad...or you may have a bad touch pad. Both of these are common problems on that machine. To check this out would require a meter and tools....you will have to disassemble the control panel to get at it. Is this something you can do?

Do you have tools and a digital volt meter. You will have to check both door switches first.

Yes that should work.

You need to remove the screws on the inner door panel all around the perimeter.

Now you can you get the inner panel out of the way so you can see the door latch and switches

Alright here is the digram so you can see what you are looking at

See part #803 the two switches

Turn the power off to the unit before testing these....Let me know and I can explain

Yes they are necxt to eachother on the latch with two wires going to each switch

Ok Set your meter to the Ohm setting ...like 1K .....touch the leads together on your meter and see if the needle pegs out...let me know

Ok now remove the wires from both switches and trugger the door latch with a screw driver like it was closed. The latch should trip. Then take your meter and put the leads across the two terminal on one switch and then do the other. Both switches should read closed and your meter should peg out on both of them. Also look at the terminals on the switches to make sure they are not burned or anything....

Yes it may be broken

Usually one of them breaks either the mount or the switch

Yes that does happen if you have a jumper wire you can test it to make sure

Are you still here?

ok did you jump it?

What you can do is just activate the door latch with a screwdriver and check the switches like I said above to see if the one is broke....with the latch activated you should be able to see the micro switch plunger closed....or you should be able to see if the one is not engaging.

I would just activate the latch and check it with the meter. Make sure the power is off you you can test it with the wires on

Did you get it?

You were doing good.....

Can you get the the latch to lock

Ok then as long as the power is off just put your leads in the end of the wires so it touches the metal connector. inside the plastic insulator.

So how did they test

Both of them

Ok when you touch the meter leads together it pegs out correct

Alright the switches should do the exact same thing. Just go in back of the wires on one switch.....Then test the wires on the other switch......The latch has to be actuated....You can make sure it is by opening the handle to release it...then relatch it again with a screwdriver...... Each switch should be pegged out on the meter

Any luck

Alright since we know both swtiches work leave the latch closed....turn the power on and see if you can program it to start...the door will be open of course....Now if it starts to fill turn it off right away....if it works let me know

Is it doing the same thing?

Then you need a new touchpad....

If you look at that diagram you can see it...Let me get you the part #

Do you want to do it yourself...

The part # XX

and I would go on Angie's list to find a good reputable service provider to do it. There reviews are paid for by the customers....not the businesses...I would highly recommend anyone that has good reviews in your area on their website.

No problem...I wish it would have worked...but you are doing great....