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I cannot find the serial number or model number for my side

 
 
 

Customer Question

I cannot find the serial number or model number for my side by side refrigerator/freezer. it needs repair and the technician could not find the numbers to order parts. I purchased it used and did not get the manual with it. It was purchased new in sacramento,ca.in the fall/summer of 2007. I purchased it in the spring of 2008. I have emptied both the freezer and refrigerator and I still cannot find the tab with those numbers on them. Thank you for any help you can give me. Loretta Benner

Submitted: 106 days and 8 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Optional Information:
Make: Jenn-Air
Model: ?

Already Tried:
everything except pulling the appliance out from the wall

 
 
 
 
 
 
Posted by Kelly 106 days and 8 hours ago.

Response From Expert

Hi, thanks for using JustAnswer.com. Please remember, I do not get paid for my time and expertise until you accept. The serial tag is usually on the ceiling of the fresh food compartment or high on the side wall. If it is not there, a manufacturing sticker may be present on the back of the cabinet. Let me know what you find.

 

Kelly

 
 
 
 
 
 
Posted by Kelly 106 days and 8 hours ago.

Response From Expert

I may be able to find it also by cross referencing a part number of one of the parts. What part is it that you need to order?

 
 
 
 
 
 
106 days and 8 hours ago.

Customer Reply

Kelly, I have searched high and low for the serial number. I cannot pull the" built-in" cabinet out of its space. (to check the back of the appliance). Is there research that can be done by you in order to obtain this info? There cannot be that many 9,000.00 dollar refrigerators produced by jenn-air in 2007. Loretta

 
 
 
 
 
 
Posted by Kelly 106 days and 8 hours ago.

Response From Expert

Sorry, I did not realize this was a built in unit. Lift the top panel and the model tag is near the compressor and other components, above the food compartments.

 
 
 
 
 
 
Posted by Kelly 106 days and 8 hours ago.

Response From Expert

Does it look like the picture below?

 
 
 
 
 
 
106 days and 8 hours ago.

Customer Reply

Kelly, I have searched high and low for the serial number. I cannot pull the" built-in" cabinet out of its space. (to check the back of the appliance). Is there research that can be done by you in order to obtain this info? There cannot be that many 9,000.00 dollar refrigerators produced by jenn-air in 2007. Loretta

 

Good idea about parts numbers, however, I looked at all of the parts involved and nothing is numbered The picture is exactly like mine, except I have wood facings to match my cabinets. That is why I cannot pull it out.

 
 
 
 
 
 
Posted by Kelly 106 days and 8 hours ago.

Response From Expert

Click the link below and see if the part looks like yours.

Part

 
 
 
 
 
 
Posted by Kelly 106 days and 8 hours ago.

Response From Expert

Have you lifted the upper panel to expose the area by the compressor?

 
 
 
 
 
 
106 days and 7 hours ago.

Customer Reply

Kelly, I have searched high and low for the serial number. I cannot pull the" built-in" cabinet out of its space. (to check the back of the appliance). Is there research that can be done by you in order to obtain this info? There cannot be that many 9,000.00 dollar refrigerators produced by jenn-air in 2007. Loretta

 

Good idea about parts numbers, however, I looked at all of the parts involved and nothing is numbered The picture is exactly like mine, except I have wood facings to match my cabinets. That is why I cannot pull it out.I think that was a great idea, altho there are no numbers on the parts, I am not sure why the technician that was here did not simpy take the parts to the supploer of parts an simpy repace them, since he seemed to know exactly what is wrong.

 

I did lift the upper panel, and found nothing as far as numbers only some dust

 
 
 
 
 
 
106 days and 7 hours ago.

Customer Reply

Kelly, I have searched high and low for the serial number. I cannot pull the" built-in" cabinet out of its space. (to check the back of the appliance). Is there research that can be done by you in order to obtain this info? There cannot be that many 9,000.00 dollar refrigerators produced by jenn-air in 2007. Loretta

 

Good idea about parts numbers, however, I looked at all of the parts involved and nothing is numbered The picture is exactly like mine, except I have wood facings to match my cabinets. That is why I cannot pull it out.I think that was a great idea, altho there are no numbers on the parts, I am not sure why the technician that was here did not simpy take the parts to the supplier of parts and simpy replace them, since he seemed to know exactly what is wrong.

 

I did lift the upper panel, and found nothing as far as numbers only some dust

 
 
 
 
 
 
106 days and 7 hours ago.

Customer Reply

Kelly, I have searched high and low for the serial number. I cannot pull the" built-in" cabinet out of its space. (to check the back of the appliance). Is there research that can be done by you in order to obtain this info? There cannot be that many 9,000.00 dollar refrigerators produced by jenn-air in 2007. Loretta

 

Good idea about parts numbers, however, I looked at all of the parts involved and nothing is numbered The picture is exactly like mine, except I have wood facings to match my cabinets. That is why I cannot pull it out.I think that was a great idea, altho there are no numbers on the parts, I am not sure why the technician that was here did not simpy take the parts to the supplier of parts and simpy replace them, since he seemed to know exactly what is wrong.

 

I did lift the upper panel, and found nothing as far as numbers only some dust.

 

 
 
 
 
 
 
Posted by Kelly 106 days and 7 hours ago.

Response From Expert

Did thIS dispenser picture look like yours?

 

Part

 

 

 

 

 
 
 
 
 
 
106 days and 7 hours ago.

Customer Reply

Kelly, I have searched high and low for the serial number. I cannot pull the" built-in" cabinet out of its space. (to check the back of the appliance). Is there research that can be done by you in order to obtain this info? There cannot be that many 9,000.00 dollar refrigerators produced by jenn-air in 2007. Loretta

 

Good idea about parts numbers, however, I looked at all of the parts involved and nothing is numbered The picture is exactly like mine, except I have wood facings to match my cabinets. That is why I cannot pull it out.I think that was a great idea, altho there are no numbers on the parts, I am not sure why the technician that was here did not simpy take the parts to the supplier of parts and simpy replace them, since he seemed to know exactly what is wrong.

 

I did lift the upper panel, and found nothing as far as numbers only some dust.

Kelly the face plate is exactly like mine.

 

 
 
 
 
 
 
106 days and 7 hours ago.

Customer Reply

Kelly, I have searched high and low for the serial number. I cannot pull the" built-in" cabinet out of its space. (to check the back of the appliance). Is there research that can be done by you in order to obtain this info? There cannot be that many 9,000.00 dollar refrigerators produced by jenn-air in 2007. Loretta

 

Good idea about parts numbers, however, I looked at all of the parts involved and nothing is numbered The picture is exactly like mine, except I have wood facings to match my cabinets. That is why I cannot pull it out.I think that was a great idea, altho there are no numbers on the parts, I am not sure why the technician that was here did not simpy take the parts to the supplier of parts and simpy replace them, since he seemed to know exactly what is wrong.

 

I did lift the upper panel, and found nothing as far as numbers only some dust.

 

Kelly the face plate is exactly like mine.(Dispenser)

 

 
 
 
 
 
 
Posted by Kelly 106 days and 7 hours ago.

Response From Expert

Okay, your model is likely JS42SED. What part is it that you need?

 
 
 
 
 
 
106 days and 7 hours ago.

Customer Reply

Kelly, I have searched high and low for the serial number. I cannot pull the" built-in" cabinet out of its space. (to check the back of the appliance). Is there research that can be done by you in order to obtain this info? There cannot be that many 9,000.00 dollar refrigerators produced by jenn-air in 2007. Loretta

 

Good idea about parts numbers, however, I looked at all of the parts involved and nothing is numbered The picture is exactly like mine, except I have wood facings to match my cabinets. That is why I cannot pull it out.I think that was a great idea, altho there are no numbers on the parts, I am not sure why the technician that was here did not simpy take the parts to the supplier of parts and simpy replace them, since he seemed to know exactly what is wrong.

 

I did lift the upper panel, and found nothing as far as numbers only some dust.

 

Kelly the face plate is exactly like mine.(Dispenser)

Kelly, I really don"t know what parts I need. The freezer is icing up and actually had Icicles hanging all over. The technician did not expain anything to me only that he could not do anything to repair it until he had those numbers.he gave me a bill and I gave him a check and he left after telling me to call when i had those numbers. Thank you so much for finding the number for me. Loretta

 
 
 
 
 
 

Accepted Answer

Call him back with those numbers and don't let him charge you again!

 

Clicking the "ACCEPT" button will NOT close this question. Once you accept, you may refer back to this thread, AT NO ADDITIONAL CHARGE, until your problem is resolved! Also, please leave positive feedback after you accept, this is important!

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Expert: Kelly
Pos. Feedback: 98.0 %
Accepts: 3031

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