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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Classix fridge freezer started to malfunction over last month

Customer Question

Classix fridge freezer started to malfunction over last month getting progressively worse. Defrosted and restarted yesterday but keeps cutting out. It is 10 years old but in good condition: is it worth cost of repair?
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.

Hiya,

Can you post the E-Nr number of the appliance please?

It's on a label inside the fridge, possibly behind the salad drawer.

.

What is actually happening?

Can you explain more on the cutting out?

.

thanks

Customer: replied 4 years ago.

KGU30605GB/02FD 8507


It sounds as if the motor works for a short time then stops


Lights are red on front and not cooling inside

Expert:  Techdesk replied 4 years ago.

Hiya,

OK, thanks for that.

At the bottom rear is the compressor.

A black pot shaped item.

Is this the motor you refer to?

.

Is it hot?

.

Thanks

Customer: replied 4 years ago.


Yes


The normal sound happens for a few seconds then it cuts out


I con't see any leak or obvious fault at back of unit

Expert:  Techdesk replied 4 years ago.

Hiya,

Sorry, not asking about a leak.

I need to know if the compressor is hot, warm or cold.

.

Thanks

Customer: replied 4 years ago.

Had to move it to check - very hot!

Expert:  Techdesk replied 4 years ago.

Hiya,

OK, thanks for that.

.

There's a few possible causes.

The most common ones would be, a blockage in the system, causing the compressor to overheat and cut out.

A faulty compressor, jammed or siezing.

.

I'm afraid you would need a refrigeration engineer to come in and attach gauges and pumps to the compressor pipework to determine the exact cause.

.

Should it need a compressor and regas (very likely) then you would be looking at a repair bill around £150 to £200.

.

Given the age of the appliance, I'm afraid I'd be suggesting replacement rather than repair.

.

Sorry, not great news.

.

Hope this helps

Let me know if you need more help.

Thanks

Customer: replied 4 years ago.


Thanks confirms my opinion

Expert:  Techdesk replied 4 years ago.

Hiya,

You're very welcome.

.

Good luck with it, whichever way you decide to go.

.

Thanks

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