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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16625
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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my bosch duo sytem fridge freezer has stopped refrigerating

Customer Question

my bosch duo sytem fridge freezer has stopped refrigerating after being moved a little for repainting. All lights are flashing but no chilling going on. How do I reset it?
Submitted: 4 years ago.
Category: Appliance
Expert:  Daniel replied 4 years ago.

Hi

.

Can you post the full model number please.

.

Also is the compressor at the bottom running?

Is it hot to touch?

.

Regards

Customer: replied 4 years ago.


where is the model number? The compressor isn't running, it has the odd judder trying to start but then stops. only slightly warm to the touch

Expert:  Daniel replied 4 years ago.

Hi

.

The model number is usually inside the fridge behind the salad box.

.

Regards

Customer: replied 4 years ago.


I think this is the number: KGS 3722.

Expert:  Daniel replied 4 years ago.

Hi

.

Do you have a multimeter to test the power to the compressor?

.

Regards

Customer: replied 4 years ago.


No I don't.

Expert:  Daniel replied 4 years ago.

Hi

.

Ok is the compressor running for a short while then going off or going off after a few seconds?

.

Regards

Customer: replied 4 years ago.


Yes it falters. There seems to be a timed sequence to the lights flashing too.

Expert:  Daniel replied 4 years ago.

Hi

.

Ok this will be either the control unit or the compressor.

.

Im afraid to find out which it is you will need a multimeter to test the power to the compressor.

.

If you get a multimeter you need to remove the plastic cover off the side of the compressor and there you will see a black wire going to the top of the relay.

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You need to check theres 240v going to there all the time. If there is then its the compressor at fault.

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But if its coming then going off all the time its the control board at the top.

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But im afraid only a multimeter will be able to tell you which it is. If you need anymore info just get back to me.

.

Regards