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Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 14814
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Washing machine wont start with wash, instead goes to spin/drain

Customer Question

Washing machine wont start with wash, instead goes to spin/drain at start and then stops after 5 mins
Submitted: 3 years ago.
Category: Appliance
Expert:  Daniel T. replied 3 years ago.

Hi

.

Can you post the model number please.

 

Regards

Customer: replied 3 years ago.

859233015000

Expert:  Daniel T. replied 3 years ago.

Hi

.

Ok if you set washer to a spin only will the pump run and will the drum spin?

.

Regards

Customer: replied 3 years ago.

Hi, sorry for delay,


 


When I set it to spin only, it has the same behaviour as setting any other option, which is that it it makes a continuous noise for about 5 mins (possibly attempting to run the pump) but the drum does not spin. During that time the door cannot be opened. After the 5 mins, the noise stops, and a short time later the door can again be opened.


 


 

Expert:  Daniel T. replied 3 years ago.

Hi

.

Ok what this may be is worn carbon brushes in the motor.

.

What you need to do is remove the motor and at the back either side are the carbon brushes. Take them out and inspect them.

.

If they have worn down then they will need to be replaced.

.

Check them and out and see what you find and let me know.

.

Regards

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