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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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We have a WC350 integrated dishwasher, now about 5 years old

Customer Question

We have a WC350 integrated dishwasher, now about 5 years old and has had a new motor about 18 months ago. It has started running so far through a programme and then stopping and beeping continuously, when opened the rinse programme light is on. The washer can be turned off as normal and the dishes appear clean but not dry. What is the natural life of this product? Is it worth fixing it? Many thanks.
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.

Hiya,

Cancel the alarm.

Start a new program.

When it stops and beeps, open the door and look at the start light.

It will be flashing, count the number of flashes between pauses and let me know how many.

 

As machines are now a lot cheaper than they were 20, 30 years ago, quality has to be the thing that suffers.

 

Some machines are being disposed of when less than 2 years old.

 

I'm afraid we are heading toward a throw away society.

 

Thanks

Customer: replied 4 years ago.


Thanks for your reply. Three flashes between pauses....

Expert:  Techdesk replied 4 years ago.

Hiya,

That's a heating fault.

Test the heater with a multimeter, if it's ok, it leaves the wiring in the door and the main control board as possible faults.

 

To access the heater, put towels on the floor.

Unplug and disconnect the appliance.

 

Be very careful the metal is razor sharp on this machine.

 

Lay the machine onto it's left side, on the towels.

Take the base panel off.

You now have full access to the heater.

 

Hope this helps

Thanks