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adamd-mod, Just Answer Moderator
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We have a Bosh Logi free standing deep freeze self-defrost It

Customer Question

We have a Bosh Logi free standing deep freeze self-defrost
It is 8 years old
Has had new door seal recently.
Set at -18
When opened can drop to -13
Takes a long time to reach -18 again
Please advise what is wrong.


e-mail: [email protected]
Submitted: 4 years ago.
Category: Appliance
Expert:  drcool299 replied 4 years ago.

drcool299 :

Hello, Do you notice if it has an air cooled condenser coil? The one on the outside and heats up? IS there a fan near this condenser coil? Is this fan running?

drcool299 :

Hello, Are online? and standing by?

Expert:  drcool299 replied 4 years ago.
Hello,

Please do not rate me yet.

We have not finished working with your problem and we are having technical problems viewing your answer.

The chat is ended but we would continue by answering back and forth.

Please just use the reply button.

Thank you very much for using this service,

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Expert:  drcool299 replied 4 years ago.
Hello Michael,

Did you responded?

I did not see any response but your question was listed in my questions as waiting for my reply?

What is the status of your unit by now?

Is it reaching temperature now?

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Customer: replied 4 years ago.


I cannot see any condenser coil.


 


As far as I know the fan is running but I can`t move


the freezer to see behind as its too heavy for me.


 


Michael

Customer: replied 4 years ago.


Have given up trying to get advice from you.

Expert:  adamd-mod replied 4 years ago.
Hiya, I'm sorry you didn't get a response as quickly as you'd liked

The site is having some technical issues and the expert hasn't been able to reply to you

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