Appliance Repair Questions? Ask a Technician for Answers ASAP
Can you post the full model number please. Its usually ecthed into the door frame at the top as you open it.
Also is it still full of water or has it drained out?
The model number usually starts with E-nr
Ok so if you press and hold the start /reset button do you hear a very slight humming noise from the bottom?
Ok have you checked the pump?
If not remove the bottom basket and take out the filters.
In the sump towards the front is a plastic cover. You need to prise this off with a spoon at the front. It will unclick off.
With that off you will see the pump impeller. Check theres nothing stuck in there stopping the impeller from turning.
Once its clear refit the cover and the filters and retry the dishwasher and reset it and see if it drains the water out then.
As when you reset it it should drain the water out and stop. If its not its possibley something to do with it not draining.
Let me know what happens.
You need to scoop out the water with a cup and sponge.
Once the water is out then you can see it.
Yes.Their first advice has resolved the issue immediately. It is difficult to see how your advice asking me to take apart the dishwasher within the 4thor 5th response to me was likely to reasonable.