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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Hi. IQ300 will not terminate programme. Display window shows

Customer Question

Hi. IQ300 will not terminate programme. Display window shows 01 after holding reset down but will not stop washing
Submitted: 4 years ago.
Category: Appliance
Expert:  Daniel replied 4 years ago.

Hi

.

Can you post the full model number please. Its usually ecthed into the door frame at the top as you open it.

.

Also is it still full of water or has it drained out?

.

Regards

Customer: replied 4 years ago.
Type sd6p1s
Expert:  Daniel replied 4 years ago.

Hi

.

The model number usually starts with E-nr

.

Regards

Customer: replied 4 years ago.
Should have told me that first place. Sn26m253gb/43
Expert:  Daniel replied 4 years ago.
Also what about the other part i asked is it full of or has it drained out?
Customer: replied 4 years ago.
No
Expert:  Daniel replied 4 years ago.

Hi

.

Ok so if you press and hold the start /reset button do you hear a very slight humming noise from the bottom?

Customer: replied 4 years ago.
Turned back on
Held reset forn3 seconds
No hum

Display showed 03
Wash light came back on and resumed washing
Expert:  Daniel replied 4 years ago.

Hi

.

Ok have you checked the pump?

If not remove the bottom basket and take out the filters.

In the sump towards the front is a plastic cover. You need to prise this off with a spoon at the front. It will unclick off.

.

With that off you will see the pump impeller. Check theres nothing stuck in there stopping the impeller from turning.

.

Once its clear refit the cover and the filters and retry the dishwasher and reset it and see if it drains the water out then.

.

As when you reset it it should drain the water out and stop. If its not its possibley something to do with it not draining.

.

Let me know what happens.

.

Regards

Customer: replied 4 years ago.
What in the world does this have to do with getting the thing to end a programme?
Expert:  Daniel replied 4 years ago.
easy if it doesnt drain then it wont end.
Customer: replied 4 years ago.
I am on an iPad, every time I answer you your chat vanishes. How do I undo the thing hiding the impeller if it is full of water?
Expert:  Daniel replied 4 years ago.

You need to scoop out the water with a cup and sponge.

Once the water is out then you can see it.

Customer: replied 4 years ago.
Called Siemens. Advice was to unplug and leave until morning and machine will reset to factory setting.
Expert:  Daniel replied 4 years ago.
Did it work?
Customer: replied 4 years ago.

Yes.Their first advice has resolved the issue immediately. It is difficult to see how your advice asking me to take apart the dishwasher within the 4thor 5th response to me was likely to reasonable.

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