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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I mistakenly moved the program dial whilst the machince was

Customer Question

I mistakenly moved the program dial whilst the machince was working. Now it will not spin at the end of the washing cycle. How can I reset the program? Zanussi washing maching ZFV1006
Submitted: 4 years ago.
Category: Appliance
Expert:  Michael replied 4 years ago.

 

Hi,

Sorry to hear about that.

WHat you can try is to unlug the unit for 10 minutes then try it once again.

If that works Great!

If not please get back to me so I can advise you furhter.

Also how old is the machine?

Thank you

Tech Michael

Customer: replied 4 years ago.


Unpluged machine for several hours. Machine still did not spin.


Machine is about two years old

Expert:  Michael replied 4 years ago.

Thanks for that information.
I apologize for all the questions but I need to know these things in order to rule out issues.
When you turn the dial, do you hear the motor during spin?
Also will the machine agitate?
Will it fill and drain correctly?
Also is this one a top or front load unit?
Thank you
Tech Michael