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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Im looking for gas regulator knob for Ahirlpool,built in oven

Customer Question

I'm looking for gas regulator knob for Ahirlpool,built in oven model no.AKG 629/NB/WP
srial no 96250049.3
Submitted: 3 years ago.
Category: Appliance
Expert:  Rob replied 3 years ago.
Hi
My name is Rob and ill be happy to help you.
Can you tell me how many knobs your unit has, and which one is it that you need (or are they all the same?)

Thanks
Rob
Customer: replied 3 years ago.

The oven has (had) 2 knobs. 1 for the timer and another one to open , control and shut gas supply I want the second one. The one that regulates the gas supply.

Expert:  Rob replied 3 years ago.
Hi Philip

Thanks

I have been researching this for you and unfortunately it would seem this is no longer available.
Is it possible that you can upload a picture ? I may then be able to locate something simmilar for you.
On the diagram I have they both look the same, also are they in white and the shaft that it fits onto, is it a normal D shape?

Thanks
Rob
Customer: replied 3 years ago.

The colour is Black and yes the the shat they fit in is 'D' shape.


 


You have to push in the knob to open the gas supply and then regulate the flow of gas

Expert:  Rob replied 3 years ago.
H Philip

Thanks

Can you have a look here (just click on the word in blue)

Does this look like the one? please disregard the colour for now, I am just trying to track something similar down for now.

Thanks
Rob
Customer: replied 3 years ago.

No it's not that shape . Maybe you can try this number. 853562938030


 

Expert:  Rob replied 3 years ago.
Hi Philip

There really are hundreds, is it possible you can describe it?
Is there a raised central part, like this one?
Customer: replied 3 years ago.

Ok hang on I'm trying to upload a picture of the knob.

Expert:  Rob replied 3 years ago.
Hi Philip

Thanks, thatll be a great help as there are just so many of them and when you are trying to match them to something similar....................................!

If you have a problem uploading the pictute, please email it to customer services with the link
http://www.justanswer.co.uk/appliance/7viyw-i-m-looking-gas-regulator-knob-ahirlpool-built-oven.html

They will then forward it to me and Ill check it out.
It may take a little while, but I will come back to you either way

Thanks
Rob
Customer: replied 3 years ago.

OK! I'm sending the image thru e.mail


Thanks

Expert:  Rob replied 3 years ago.
Hi
Thanks
It may be a while, but youll get an email when I have replied, thanks for your patience

Rob
Customer: replied 3 years ago.

One thing I failed to mention when I sent the photo of the knob, is, the length from the surface of the knob to the end of the connector ( shaft) 5cm.


Cheers.


Philip Mizzi

Expert:  Rob replied 3 years ago.
Hi Philip

Thanks for the picture, I just got it.

I have just been through the entire Whirlpool catalogue, and unfortunately, all the knobs that are simmilar to this, have been discontinued.

Ill opt out, maybe someone else has an idea for you. If they do, you will get a message from the site.

All the best

Rob
Customer: replied 3 years ago.

Thank you!


Philip


 

Expert:  Rob replied 3 years ago.
Hi
Your welcome
Just sorry its not looking good for the replacement


Rob
Customer: replied 3 years ago.

Sorry for not answering earlier, but we've been without internet connection all morning.


 


Well what can I say ! If the going is not good, about a replacement, then there's nothing to it!


Thank you for your sterling service.


Philip.


ps. Can I claim a refund for the money I've sent?


 


Philip


 

Expert:  Rob replied 3 years ago.
Hi Philip

Your welcome

Please see here for refunds

All the best
Rob

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