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Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3646
Experience:  Gas cooker specialist
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NEF HOP: Conventional type. New ...13 years ago All four

Customer Question

NEF HOP: Conventional type. New ...13 years ago

All four of the cooking plates heat up properly and perform satifactorly.
However, when all plates are switched off and are cold to touch ( one of the four...the same one) 'tell-tale' warning light remains permanently on.
I cannot see an explanation for this in the NEF Hop Instruction book.
Is this a small component fault which can be replaced please?
Colin.
Wiltshire
Submitted: 4 years ago.
Category: Appliance
Expert:  Andrew Smith replied 4 years ago.

Plumbers_Mate : If it is a feint light you may find that the selector switch is passing small amount of current through it. It may not be enough to power the element, but may be enough to illuminate the light.
Plumbers_Mate : you could try swapping two of the switches over with the power off and seeing if the symptoms move to another
Customer :

Thanks. I'll try this and report back.

Plumbers_Mate : Ok, let me know