Appliance Repair Questions? Ask a Technician for Answers ASAP
Has the machine stopped full or empty of water?
Are you able to cancel the code and select a new program?
If you are, what happens (exactly) when you try it on spin only?
How old is the appliance?
Sorry, I've only just got in from work.
Can you post the E-Nr number of the machine please?
It's on a label in the door recess.
Once I know this, I'll see if I have the information for resetting the code and finding the fault.
Thanks for that.
I don't have the facia layout for this machine but I do have some technical instruction.
You need to first of all erase the stored error code, in case it's spurious.
Turn the dial to off (12 o'clock)
Turn the dial to 6 o'clock, wait 2 seconds.
Press and hold the spin selection button (rpm) and while holding it, turn the dial to 7 o'clock, wait 2 seconds
Release the button
Turn the dial clockwise to off.
Repeat this until you get rid of the error codes (can take around 7 attempts).
Try the machine again.
Let me know what happens.
Sorry to hear that.
I do need more detail in your response though.
The code should have cleared and allowed you to select a new program.
Did this happen?
OK, if the code isn't cleared then nothing has actually happened that would resolve the problem.
Yes, try posting the photograph.
However, if it's got the spin button and you followed the code erasing instructions (several times) and the code didn't clear, it would suggest a control board fault.
Sorry, there's no photograph posted on your listing.