Hello , Thanks for using the service.
Did you turn the freezer off in order to defrost it or just left the door open accidentally?. I wonder if there is a loose connection in the plug, check and tighten connection, Or is the thermostat set too high have you tried adjusting the setting?
This may seem obvious answers , I just wanted to check. Please come back if this is not successful.
Hello again, I was wondering if your freezer was operating again. Please come back if you are still having problems