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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I am trying to order a replacement cover for the light

Customer Question

I am trying to order a replacement cover for the light inside our Bosch oven and I have filled in the form for Bosch spares company but it doesn't seem to accept the details when I press send. The model is E-Nr. HBG53R550B/45 also numbers FD9212 00029 also Type HT5HB33 what else do I have to put in please?? Peter XXXX

Submitted: 4 years ago.
Category: Appliance
Expert:  Rob replied 4 years ago.
Hi Peter
welcome to Just Answer. My name is XXXXX XXXXX I will be helping you with your problem today. If anything isnt clear, please just ask me.

Can you just recheck that model number please? I cant locate that number

Thanks
Rob
Customer: replied 4 years ago.

The details in my note come straight from the label on the side of the cover of the oven so I don't understand why you can't recognise them . There are no other details there so I cant help

Expert:  Rob replied 4 years ago.
Hi
Ill opt out, maybe someone else can locate this for you.
Apologies

Rob
Customer: replied 4 years ago.


Who is this someone else??

Expert:  Rob replied 4 years ago.
Hi
someone else who works here.

I am unable to locate any spares for that particular model.

The only other help I can offer is that you call the spares line on 0844(NNN) NNN-NNNNwhen they open tommorow.

Apologies again

Rob
Customer: replied 4 years ago.


I hope you are not intending to charge me for "no information"

Expert:  Rob replied 4 years ago.
Hi
I have no control over any deposits paid.
For all billing queries please contact customer services.

Thanks.
Rob