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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9137
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hello. My Neff dishwasher has stopped filling with water.

Customer Question

Hello. My Neff dishwasher has stopped filling with water. It sounds like it is running but a tap symbol appears and there is no sound of water running. I have checked the pipes and there is no problem that I can see. Nor is there any issue with the water supply, which is running fine. The model details appear to be S5555x0gb/79. Any ideas? thanks
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

MasterFixIt :

Hi sorry about that please check the water inlet solenoid under the DW. It has a clip with two wires on it and has the water line attached to it. It is an electrically operated valve that lets the water in to the DW, please let me know how you make out you will need a meter to check to be sure that those two wires get 110.VAC when you first start the DW

MasterFixIt :

This usually is the problem and it is cheap to to replace you can get that for most DWs from many good home improvement stores

MasterFixIt :

Since this may take some time if you will rate my service today as good or better The system will allow me to schedule free follow ups with you so your question will not close or time out and we will be able to work together no matter how long it takes to solve this issue.
Thank you
Tech Michael

MasterFixIt :

I will be out of the office for a couple of hours but I will see your responses when I get in in a while sorry for that delay:-)

Expert:  Michael replied 3 years ago.
Hi sorry about that please check the water inlet solenoid under the DW. It has a clip with two wires on it and has the water line attached to it. It is an electrically operated valve that lets the water in to the DW, please let me know how you make out you will need a meter to check to be sure that those two wires get 110.VAC when you first start the DW
5:05 PM
This usually is the problem and it is cheap to to replace you can get that for most DWs from many good home improvement stores
5:05 PM
Since this may take some time if you will rate my service today as good or better The system will allow me to schedule free follow ups with you so your question will not close or time out and we will be able to work together no matter how long it takes to solve this issue.
Thank you
Tech Michael
5:06 PM
I w
Customer: replied 3 years ago.

Hello. Do you mean these wires? See the link to what I think it is. I don't have a meter to check the supply.


 


http://www.buyspares.co.uk/dishwasher/s5555x0gb79/solenoid-valve-hose/product.pl?pid=921100&shop=neff&path=128041&refine=hose&model_ref=88876

Expert:  Michael replied 3 years ago.

Hi Niall,
Yes but make sure solenoid is good as well.
In this case, I would replace just the WATER INLET SOLENOID.
Tell them thats what you need;-)
The wires almost never fail but that solenoid does.
Since this may take some time if you will rate my service today as good or better The system will allow me to schedule free follow ups with you so your question will not close or time out and we will be able to work together no matter how long it takes to solve this issue.
Thank you
Tech Michael

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