Hello sorry ti hear about this, please check the rear wall for any ice build up and let me know what you find, also how is the fridge portion doing? Thank you
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No ice build up at rear. Fridge section OK
freezer not working at all. room terperature. i have tools but would prefer advice as i have first to get freezer out of built in cupboard. is it likly to be a thermostat problem is it worth trying to fix as it is an old model/