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Ask Anthony F. Your Own Question

Anthony F.
Anthony F., Technician
Category: Appliance
Satisfied Customers: 9830
Experience:  20 yrs. experience as appliance repair technician.
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our fridge freezer has suddenly stopped working, its not getting

Customer Question

our fridge freezer has suddenly stopped working, it's not getting cold. have tried checking all vents are not obstructed. also tried looking for condenser clean to clean and check for dust. model FRE2422A only has compressor and not black like grill condenser at the back. CAN YOU HELP PLEASE?
Submitted: 3 years ago.
Category: Appliance
Expert:  Anthony F. replied 3 years ago.

Anthony F. :

Is the freezer getting cold?

JACUSTOMER-u1k5t34l- :

no neither fridge or freezer is getting cold.

JACUSTOMER-u1k5t34l- :

is anyone there?

Anthony F. :

ok then is the compressor running?

Anthony F. :

does it try to run?

JACUSTOMER-u1k5t34l- :

the compressor is on but very hot

Anthony F. :

not good this happened all of a sudden?

JACUSTOMER-u1k5t34l- :

notice it last night, thought it was defrosting by wife. on just not getting cold. no it's not good cause our food will go off!

Anthony F. :

since its trying to run you have to rule any thermostat or conrol

Anthony F. :

you are only left with 2 options

Anthony F. :

1 you have bad start relay Fixable

Anthony F. :

2 you have a bad compressor

JACUSTOMER-u1k5t34l- :

what are these?

Anthony F. :

time for a new fridge

Anthony F. :

i just listed them

Anthony F. :

the relay is very cheap and easy to change

Anthony F. :

the compressor well forget it!

Anthony F. :

the start relay sits right on the compressor ]

Anthony F. :

it kicks in the start winding for running for a sec

JACUSTOMER-u1k5t34l- :

the compressor getting hot does that mean it's gone?

Anthony F. :

if tihis stops working the compressor will moan and get hot

Anthony F. :

you have to change the relay and hope that fixes it because the alternative is a new fridge

Anthony F. :

does this unit have a condesnsor fan
?

Anthony F. :

is that fan running?

JACUSTOMER-u1k5t34l- :

can see any fan or condenser like gate normally at back. when turn unit u here it come but nothing else,still waiting for it to get cold.

Anthony F. :

there has to be condensor of some sort

Anthony F. :

do you have the back off?

Anthony F. :

do you have a camera?

JACUSTOMER-u1k5t34l- :

final question, should the compressor be hot, if it is does it mean it no good? Apart from round compressor at base of unit nothing else. no back of unit to take off I looked

Anthony F. :

it should be warm if its too hot too touch something is wrong

Anthony F. :

start relay could cause it to overheat ...so could just being bad

JACUSTOMER-u1k5t34l- :

trying toget apic

JACUSTOMER-u1k5t34l- :

for you

Anthony F. :

ok

JACUSTOMER-u1k5t34l- :

how do I get pics to u?

JACUSTOMER-u1k5t34l- :

u there?

Anthony F. :

upload with the paperclip icon or email to [email protected]

JACUSTOMER-u1k5t34l- :

cool sending by email now, let me know u got it please.,

Anthony F. :

will do

JACUSTOMER-u1k5t34l- :

did it arrive Anthony

Anthony F. :

no unfortunatly email does not work quick with this site...i have to have FW to me ...could be a while ill be back when i get it in the meantime keep an eye on that compressor and wether you are getting any cold

JACUSTOMER-u1k5t34l- :

left hanging Anthony, did not get response from photos!

Anthony F. :

I did not get any photos sorry try this email them to [email protected] Atn Anthonys tv

Anthony F. :

Gina is waiting for your email send now

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