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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a 24" combination LED TV/DVD 24HXJ15U, it plays video

Customer Question

I have a 24" combination LED TV/DVD 24HXJ15U, it plays video from my memory stick but no sound comes out??????????
Submitted: 4 years ago.
Category: Appliance
Expert:  Michael replied 4 years ago.

MasterFixIt :

hi do you get sound when using the TV or DVD?

JACUSTOMER-kb8o9h98- :

Yes

MasterFixIt :

Ok, please try a different mem stick to be sure it will not give you audio if it still doesnt work I will direct you to the next step on this

JACUSTOMER-kb8o9h98- :

We've played music from my other stick which worked today.

MasterFixIt :

ok the problem isnt the TV:-) and thats a good thing, its just the way the stick formatted, so it is an incompatability issue with the way the stick was written so the TV is having a hard time reading the sound portion is all

JACUSTOMER-kb8o9h98- :

I'll get a new stick, many thanks

MasterFixIt :

your very welcome please dont forget to rate:-) and have a great day!

Expert:  Michael replied 4 years ago.

Hi Dave please rate my service as its the only way I get credit for helping you.
Thank you and have a great day!
Tech Michael