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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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hi jetsystem washing machine , when started, keeps making

Customer Question

hi jetsystem washing machine , when started, keeps making draining noises and will not fill with water - any quick fixes?


have cleaned filter, and now the machine is not making any draining sounds, just a low humming


so will not drain,, will not fill


we need the stuff thats in it as we are off out very soon!


thanks


 

Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.

Hiya,

Can you post the actual model number of the appliance please?

It's either on a label in the door recess or on the facia.

 

Thanks

Customer: replied 3 years ago.

hi


its zwf14581w

Expert:  Techdesk replied 3 years ago.

Hiya,

OK, thanks for that.

 

We can try a reset to see if it cures the problem.

 

Turn the dial to off.

Press and hold together the start button and the button to the left of it.

While holding them, turn the dial 1 click clockwise.

 

The lights should flash, release the buttons and the lights should scroll.

 

When you get this, turn the dial clockwise through each position till you get to off.

Then, turn to any program and back to off.

 

Try the machine again, see if it's working.

 

If not, and if it has a solid base, check to see if water has spilled inside the machine, activating an anti flood device.

Remove the water and try the machine again.

 

Hope this helps

Thanks

Customer: replied 3 years ago.

hi

when you say check inside to see if water has spilled, i am not sure exactly whereabouts you mean?

ok re set worked but now whole kitchen is flooded!

sorrry we have to go out now, be in touch tomorrow

thanks

Expert:  Techdesk replied 3 years ago.

Hiya,

OK, if the reset worked, what caused the flood?

 

Thanks