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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a miele CVA 4080 coffee machine which keeps bringing

Customer Question

I have a miele CVA 4080 coffee machine which keeps bringing yo fault 73.In the book this is the brew unit not located correctly or dirty.I have had it out and cleaned it thoroughly,it looks like when the waste coffee has been dispensed the arm does not move back.Is there anything I can do?

Regards
David Darlow
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

 

Hi Dave, how old is the unit exactly?

Thank you

Tech Michael

Customer: replied 3 years ago.

It is 8-9 years old


 


Regards


David

Expert:  Michael replied 3 years ago.
If the error message F 72 or F 73 appears on the display. A coffee capsule has jammed above the waste container. ^ Open the front of the machine. ^ Take the waste container out and empty it. Then replace it. ^ Close the front of the machine. If this fault message continues to appear in the display, a coffee capsule has jammed in the magazine runners. ^ Open the front of the machine. ^ Press the master switch in the machine at the top left to disconnect it from the mains. ^ Insert a spoon handle into the slot underneath the right hand magazine runner and push it carefully to the left. ^ Pull the magazine runners out and remove the coffee capsule from the hopper. Discard the capsule as it is probably damaged and would only get jammed again. ^ Also clean the area under the magazine runners. It is particularly important to clean the sensor which is used to recognise the capsule chambers as well as the recess in the floor. Wipe dry with a soft cloth. ^ Switch the machine on again with the master switch. ^ Close the front of the machine. If this fault message still continues to appear in the display, please call the Miele Service department, quoting the fault code. ------ for user manual of this product please click on the link directly http://www.miele.co.uk/Resources/OperatingInstructions/CVA_2660.pdf on the last page of this link.all the contact details to contact miele service center is mentioned.
This will help. Thanks please keep updated.please do rate the solution positively .
Customer: replied 3 years ago.

Michael


You are looking at the wrong machine.The details you have issued is for a 2660 nespresso machine,mine is the cva 4080 which uses and grinds coffee beans.Please look at this machine.


 


Regards


David

Expert:  Michael replied 3 years ago.

 

Hi David,

This is what they say for both units. The error is the same and the solutions are also the same.

When you say ARM, what are you referring to?

Thanks

Tech Mike

Customer: replied 3 years ago.

 


Mike


If you look on page 56 of the cva 4080 manual you will see the brew unit,to the left side there is a chute(arm) which dispenses the waste coffee grindings into the waste bin.I assume what happens is that after the coffee has been used this chute tips the grindings into the waste containerThis keeps staying down which means you cannot remove the waste container and therefore cannot remove the brew unit.This looks like it is turned by a key that is in the rear of the main housing which i assume is run by the eletrical side of the machine?

Expert:  Michael replied 3 years ago.

 

Hi Dave I see that ,

on this unit there is a motorized box that moves that arm into place and back again,

This company doesn't sell parts:-(

They could fix it for you if you want to send it to them?

They may do this for a fair price:-)

If you let me know the area and country you are in I can help you find the best local shop for you to contact.

Thank you

Tech Michael

Additionally, if you rate my service as good or better they system will let me set up free follow ups with you so we don't lose contact and this costs you nothing more for any further communications:-)

Thank you

Tech Mike

Expert:  Michael replied 3 years ago.
ee

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