How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask drcool299 Your Own Question
drcool299
drcool299, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2086
Experience:  I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
11923974
Type Your Appliance Question Here...
drcool299 is online now

my gsf120l under counter freezer has defrosted, and I cant

Customer Question

my gsf120l under counter freezer has defrosted, and I cant seem to get it to freeze again, there is power there, but ive lost my user manual, and you advise me as to what to do to get it freezing again? its about two years old I think
Submitted: 4 years ago.
Category: Appliance
Expert:  drcool299 replied 4 years ago.

drcool299 :

Hello, Can you pull the unit out of the counter and observe if the compressor at the back is running? Vibrating? or hot to touch? ( Be careful, it could be too hot to handle ) The compressor is the black steel ball at the back of the unit.