Thank You for using JustAnswer - My name is Tony and I am more than happy to help with your question today.Error codes are normally numbered say E3 or other, can you check again and post back the model number for me.
Ok thanks for that.Might not be good news as this can indicate and under or over voltage from the mains.Sometimes effects the power module.Have you had a power cut recently?
You will need to open up the appliance and lok for physical damage to the PCB like burn marks and so on.
Did you remove the power board to inspect it.
When you took the back plate off could you see the PCB that controls the hob.
What was the electric work you had done, was this a result of a power cut?
we can see under the board and there is a scorch mark it apears to be between E22-E23 fuse holder marked repair option.
Remove the fuse from the holder and check it using a meter.
there is no fuse in the holder
What you refer to on the board is a test point.The scorch marks will mean the board is burnt out.Replacing it may be your only option or you could try get it repaired.
how do we replace the board? why is there a fuse holder? and why does it say repair option?
It's there for a test engineer to use.The best way to have this repaired is to send it off for replacement.There is a company who can do all this for you.Are you in a position to remove the board if needs be.
yes i can remove the board.
what is the cost, we have two hobs with the same problem. is this going to happen every time we have electrical work done.
This fault didn't result from the work done, it's because of a power surge that's why I asked if you had a power cut.If you CLICK HERE you can get a quote from them. I have used them on several occasions.
If you need anymore help with this then just let me know, I'm off to make a brew.I'll be back soon.Regards Tony
How have you got on with the repair to your Induction Hob.Do you need any other help with this.