How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16641
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel is online now

mum has a whirlepool awz7303 condensor tumble dryer, empied

Customer Question

mum has a whirlepool awz7303 condensor tumble dryer, empied water container but fault light is remaining on and machine will not work. Timer is working as is on/off button. Is there a switch etc that is faulty and how to replace? Thanks Robert
Submitted: 4 years ago.
Category: Appliance
Expert:  Daniel replied 4 years ago.

Hi

 

Is it just the empty water light that's on all the time?

 

Regards

Customer: replied 4 years ago.

Just the empty water light is on as well as the on light

Expert:  Daniel replied 4 years ago.

Hi

 

Ok when this happens the water chamber is full of water at the bottom. So its either blocked in there or the drain pump is faulty.

 

To access this you need to remove the plastic trim on the front at the bottom.

From there you will see the drain pump. Take it out and give the water chamber a good clean out and clear the pump as well.

 

Then refit the pump and cover and retry the dryer and see how it goes. If it does it again then its more then likely the pump at fault and will need to be replaced.

 

But if you need anymore info just get back to me.

 

Regards