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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi I have a danfoss heat exchanger unit- on the prOgrammer

Customer Question

Hi I have a danfoss heat exchanger unit- on the prOgrammer although the icons are on with the red light flashing the heating does not come on.

Also the pipes in the heat exchanger are cold indicating no water flow? This was after it was respaired by the constructors for crossover pipes??
Submitted: 4 years ago.
Category: Appliance
Expert:  Michael replied 4 years ago.

Hi may I have the full model #?
Also is this a gas or electric unit?
Thank you
Tech Mike
Customer: replied 4 years ago.
Hi
The model number is tp9000
Expert:  Michael replied 4 years ago.
Hi Nelly, also is this the gas or electric version?
Thanks
Mike
Customer: replied 4 years ago.
Gas version
Expert:  Michael replied 4 years ago.

Hi thank you for the reply and my apologies for the weather related delay.
What you can tyr is this, turn power off at the mains, wait 5 full minutes and the try it again.
if that works great, if not you will need to replace the main board, its easy anyone can do this and I will assist you there;-)
just please let me know if this helps reset the system or not.
Thanks
Tech Mike