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Ask Techdesk Your Own Question
Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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washing machine wae24467gb/05 fault code f21-1 came up check

Customer Question

washing machine wae24467gb/05 fault code f21-1 came up check the brushes found worn so I change them restart but cannot reset fault code could you advise please
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.

Hiya,

What process have you followed to clear the code?

 

Thanks

Customer: replied 4 years ago.

turned of machine for 2hrs switched on and pressed start button for 10secs. advice from BOSCH

Expert:  Techdesk replied 4 years ago.

Hiya,

See if you can erase the stored error code first.

 

The machine stores 5 codes so you may need to do this several times to clear the codes

.

Turn the knob to off.

Close the door.

Turn the knob to 6 o'clock position.

Wait 2 seconds.

The start/pause should begin flashing.

(If the start button doesn't flash, just carry on trying to erase the codes).

 

Press and hold the spin button. (it may be marked RPM)

Turn the knob to 7 o'clock position.

Wait 2 seconds.

Release the button.

Turn the knob to off.

 

This should erase the error code and hopefully get you running again.

 

If the error code returns, you have a problem with the motor (most likely carbon brushes), wiring or main control.

 

If the machine won't go into diagnostics to erase the error code, it would suggest a faulty control board.

 

Try it several times to see if you get it reset.

.

Hope this helps

let me know how it goes or if you need more help

Thanks