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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Siemens washing machine WM14S794GB/01 It started making

Customer Question

Siemens washing machine WM14S794GB/01

It started making a grumbling noise when rotating during the wash part of the cycle. Then whilst attempting to begin the spin cycle it made a bit of a short, sharp fizz type of sound followed by a bang and then the circuit breaker in the house blew. Now the drum doesn’t rotate at all.

Would this just be a simple case of a blown motor?

Many thanks, Andy
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.

Hiya,

More likely worn out carbon brushes and possibly a blown main board.

 

Check the brushes first, if worn out, you'll need a new set.

Check the main board too, see if it's blown.

 

It's not uncommon for the brushes to wear down, arcing then occurs at the motor and if allowed to run like this, the board blown.

 

See what you find, get back to me if you need more help.

 

Hope this helps

Thanks

Customer: replied 3 years ago.

Hi,


 


Thanks, I've found genuine Siemens brushes for £30 which I've taken a gamble on and ordered. Main board hopefully OK as machine appears fully functional apart from drum rotation.


 


I'll get back to you or rate if sorted. Thanks so far.

Expert:  Techdesk replied 3 years ago.

Hiya,

Did you check the existing carbon brushes first?

If they aren't worn out then new ones won't make any difference.

 

Even though the board is fully functional, apart from motor action, it can still be burned out on that circuit.

Normally, you can see the damage if you take the board out.

 

Good luck with the repair.

Thanks