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Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3632
Experience:  Gas cooker specialist
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Hi I have a RCR10/433 thermostat control with a RDH10RF sender?

Customer Question

Hi I have a RCR10/433 thermostat control with a RDH10RF sender? my heating will not start up, I have no lights on (RCR10/433) the batteries in the sender are ok and all info on sender is clear, any idea how to remedy this, thanks, XXXXX XXXXX is an Ariston Class HE.
Submitted: 4 years ago.
Category: Appliance
Expert:  Andrew Smith replied 4 years ago.
Can you take the transmitter off the wall and place it under the boiler and tell me if it makes any difference?
Customer: replied 4 years ago.

I cannot take it off the wall and move it under the boiler, sorry.

Expert:  Andrew Smith replied 4 years ago.
It should just unclip from the backplate?
Try new batteries.

If you cannot move it then I cannot tell you whether it is a problem with the transmitter, receiver or interference?