Appliance Repair Questions? Ask a Technician for Answers ASAP
Machine is approx 3 years old, the power was turned off in the house without checking if any appliances were on, there is no aggitation the drum isn't moving @ all, I ahve tried leaving it on a programme to do a complete cycle whilst empty and gone back @ least and hour later and it hasn't heated up, I have never had any problems with this machine and I have always had Zanussi machines because of the reliability.
I am afraid I think this is bad news.
If you had one of those problems it would not be so bad. I would say it was the carbon brushes in the motor OR the heating element.
However, because this has twin problems and they occurred at the same time as a possible power surge, I would suspect that this is the main control board at fault.
Unfortunately, due to its complex electronics, this can not be tested at home, and is very expensive to replace.
I would suggest a fixe price repair for this, as this includes all the parts needed for the repair.
Please let me have yourpostcode and Ill get a quote for you
The machine has started heating up but the drum is still not going round this at least is one thing solved, I had pulled the machine out to make sure all was ok so maybe that has solved the heating up problem (maybe it was off kilter) now I need to know about the drum not working, possible cause and cost if repair needed. CV47 2TZ
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