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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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zanussi zx97/5 fridge freezer, has stopped working no fridge

Customer Question

zanussi zx97/5 fridge freezer, has stopped working no fridge or freezer. temperture warning sound and light came on a few weeks ago, now not chilling at all. can still hear fan humming in back. this unit under 10 yrs old. any suggestions.
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.

Hiya,

Sorry for the delay in getting to your question.

 

At the bottom rear of the appliance is the compressor, a black pot shaped item.

Is this running?

If it is, is it very hot?

 

Is there any signs of ice inside the freezer compartment?

 

Thanks

Customer: replied 3 years ago.


the compresser is very hot, no sign of ice in freezer compartment,

Expert:  Techdesk replied 3 years ago.

Hiya,

Sorry for the delay, just got in from work.

 

the compressor being very hot suggests there's a blockage in the pipework preventing it pumping the refrigerant around.

 

Unfortunately, it's not a diy repair and it's an expensive repair if the blockage can be cleared.

 

Unplug it, leave it for 24 hours.

Plug it back in.

 

If still the same, given the age of it, I'd suggest using the cost of a potential repair against the cost of a new one.

 

Sorry, not good news or a simple fix I'm afraid.

 

Hope this helps

Let me know if you need more information on this.

Thanks

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